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“Annette Reavis posted the same negative review on our Yelp page. Please read LAJ's response to her negative review."Annette,LAJ Wood Products has a return policy of a 15% restocking fee applied to any items returned within 30 days from the date of purchase. All refunds will be issued by check and mailed within 7 to 10 business days. Items cannot be returned for a refund past the 30 days purchase date.The date of your purchase was on 09/30/22, and you came to our shop to make a return on 01/6/23. Since your purchase date was well over 30 days, we could have denied your return. We are predominately a wholesaler, but we understand that some of our retail customers may need more than 30 days to complete their staircase project which is why we allow in certain cases for customers to return items for a partial refund past 30 days. However the restocking fee increases each month from the time it takes you to return your items.We would like to apologize to you if we were not clear about this, or if there was any misunderstanding regarding our return policy. I reviewed our email correspondence, and we did inform you of a possible increase of restocking fee that will be applied if returns are past 30 days of the purchase date. But since we did not have any additional info regarding your exact purchase date at the time of your email inquiry, we failed to inform you that the restocking fee was going to be 60%. You had the choice to take back your returned items but you declined to do so.It is nice to hear that your staircase has been completed, and that you are satisfied with our products. We appreciate your business and for writing this review as it will help allow our customers to be more aware of our company’s return policy when deciding to purchase stair parts from us. Take care."”
“Specialty stores like this are so important and helpful when you need great products and advice, and so many products are in stock so you can just get to work on your project. I'm not a pro, just a homeowner who bought my flooring through them in 2007 (or '06) and who returned this year to see if I could tackle damage in my rental. Stores that cater to pros can potentially feel intimidating to the DIY / weekend warrior. I go in humble, looking for help and come out delighted. Thank you!”
8:30AM - 4:30PM
2993 Teagarden St, San Leandro
Wholesale Stores
“Have been working with Apparel Source for so many years, and have never once had a difficult time with anyone. Sonya is especially so kind and goes above and beyond to be helpful - kind of an angel.I just messed up an order and they are fixing it for me without any issues so I thought I’d finally write a review.”
“It's kinda like Costco with large bulk items, a frozen food section and produce section. They also have a nice supply of professional quality cooking tools like whisks, scoops spatulas,etc.”
“I'm working on a kitchen remodel and needed a few sheets of walnut plywood and 4/4 lumber for a cabinet. After exchanging a few emails with Jack, I visited their showroom and he offered to give me a tour of their warehouse. They have huge selection of hardwood plywood (best I've found in the east bay) and both rough and surfaced lumber.I picked out the sheets I wanted and they showed up the following afternoon. For someone without a lumber rack, free next-day delivery is an absolute life saver.It would be nice if they could display prices on the labels in the warehouse but that might not be feasible due to the fluctuation in pricing.”
“I like that they have fast food that helps you when you are very hungry or when you have unexpected visits or a meeting, etc., it is a practical solution and at a good price ? ?”
9:15AM - 6PM
235 Whitney Pl, Fremont
Wholesale Stores
“I have been dealing with Rupesh for all my business requirements. It’s an absolute pleasure working with him .
He takes all the details of the needs then suggest as per his judgment. His organization stands behind every sale and if there any issue he address immediately.
I recommend him and his organization for excellent services he provided over the years.”
“V easy to work with; super friendly & helpful team. I just found them and will not think twice should I need any plumbing supplies in the future. Being in real estate; Customer service is key for me and having found that here; def recommending WHCI to all my friends; family & my clients. Thank you for assisting me with my toilet purchase.”
9AM - 8:30PM
28505 Hesperian Blvd, Hayward
Wholesale Stores
“So busy and should have better hours. Every Costco should open at 0630 and close at 2230. They would make so much more money and way less of a crowd all the time and better parking for disabled”
“Econ World Trading has a variety of restaurant supplies and equipment that can be used in any type of restaurants. The customer service was fantastic and they were able to explain all the details and specifications in the products I was looking for. They were also helpful in explaining the design process for a new restaurant and the equipment that fits the restaurant.”
“I’ve had “Costco-phobia“ for quite a while, and the pandemic didn’t help…. However, post-pandemic, I’ve adventured into the Fremont Costco and I’ve been pleasantly surprised. All my experiences have been pleasant, and although there are crowds at times, I’ve checked out quickly and efficiently. What I’ve forgotten was the people…. Back when Costco was new and exciting, I got to know many of the checkers by name. Now, I don’t know many faces, but the friendliness is still there! I’ve had a couple senior moments forgetting my receipt at the self checkout. But both times, alert attendants saved the receipt and gave them to me when I ran back. But a recent experience went over the top. My daughter’s tire had a flat, but the Costco managers Brian and Andy were sooooo helpful. Brian especially !!! I’m now a solid Costco fan again!!! Yay!!!”
“Costco is my favorite store. I enjoy shopping there because they house everything in bulk. I shop for my house and my moms and I don't go but every other month. It's like I buy an item and get the 2nd item free. This is very helpful for large families or multiple households.”
“One of our favorite Costcos in the Bay Area. Got lots of stuff we love that you can't find in other locations. Lots of discounts too! And now that the other new Costco has opened in Newark, it's practically empty especially during the weekdays. So easy parking, quick in and out! And the service by the employees is better too cos they're not as busy and rushing as other places!”
“Just a quick update on Costco Hayward. Costcos are generally the same around. This one is not too bad and has a plenty of parking. I rarely go to this one as it's a further one. It is a pretty busy location, so try to aim for shopping during non-peak times. This time around it was just a normal Costco run, finding Coke Zero, finding a deal for sweatpants. And easily paid and checked out.”
“Love my local Costco. Helpful and kind employees. Clean, bright, and well-ordered interior. Parking is bearable in comparison to other locations (e.g., Richmond).”
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“Had an issue at home, water supply had be be shut down! Went to lowes and home depot and didn't even carry thr supplies I needed?! Time crunch for a customer that wasn't gonna be happy!! WHCI Plumbing supply company in Union City is the Solution! They had all I needed without wasting time at the local supply stores and finishing the job! Definitely my primary supply outlet!! RECOMMENDED! GREAT Customer Service!!”