Verizon offers a variety of services, including mobile, 5G home internet, and business solutions, at their Union City store. Customers can visit the store or schedule an online appointment for their needs. The store also provides convenient options for online order pick-up, such as free 2-day shipping, express lockers, and same-day delivery. Customers have had positive experiences at the Union City Verizon location, with praise for the helpful and knowledgeable staff. Jordan was particularly commended for patiently explaining plans and upgrades, as well as handling the hassle of returning an old phone. Adrian was also praised for his problem-solving skills in unlocking an AT&T phone to switch to Verizon. The staff, including Jovanni, have been described as knowledgeable, quick, and providing excellent customer service. While some customers have noted high prices, the overall experience at the Union City Verizon store has been positive, with customers appreciating the convenience and professionalism of the employees.
Adrian was super problem solver, helped me unlock AT&T phone to switch over to Verizon and he did it translating Chinese instructions. Great customer service 5 stars! Thank you!
January 2024
Came in to drop the trade in phone and it was a good experience talking to the technician. He was knowledgeable and quick in getting the job done. I also needed a physical sim for my phone and got it in 5 mins.Thanks Jovanni. Appreciate your help. Keep up the same customer service.
October 2023
What'd a iPhone, they explain varys if questions I've asked. I was happy with the results
