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May 2024 by Laura Nicholls
This morning I was assisted by a very nice gentleman who was able to help me get my documents mailed out. I would appreciate your assistance in the future. Thank you so very much for your time and patience with me.
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December 2023 by Norma Rodriguez
It is very unpleasant that the lady who works there gives you a number of labels to put the address on, they take very good care of the government stationery, I wish they were this functional with the time they work
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October 2023 by 超级大柠檬
A veeeeeeery nice woman works here, she helps us a lot! I am so much appreciated her!
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February 2023 by Quelle Olaivar
Door says closing time is 4:30 PM (Monday). Door is locked by 4:25.
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November 2022 by Nimrah Shahab
They should mention timings that they are closed from 1-2pm for lunch. Drove all the way to this usps and they were closed. Had to wait an hour
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October 2022 by Gino C.
No ling lines and super friendly staff. Been going here for over 30 years now and still getting the same courtesy and care. The asian and hispanic ladies are awesome and very friendly and even reminded me of stamps if we needed more etc. Dont believe the bad reviews and just drop by and experience for yourself. Shorter lines , street parking only and 2 mail box outside for drop off.
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October 2022 by Sky High
There's a lovely Filipina woman who works here most days; she is AWESOME and so very helpful. I've been coming to this post office for years and she's so consistent with her positive attitude and helpfulness. This is a smaller USPS location, but it can still take your large packages and offers packing and shipping materials. Amounts can sometimes be in short supply, especially around the holidays, but I like this location because there is typically a much shorter wait than going to the larger post offices on Alvarado or in Fremont. With that said, there's also no parking lot. Ample street parking is available with a 15-min parking zone just in front of the location. You shouldn't have a hard time finding a parking spot. There's a school zone just halfway down the block, so traffic is slower around school start and end times, but I've never had a problem getting in or out of this USPS.
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September 2022 by Kat J.
I love this post office! It is so easy to get in and out as they allow you to drop off your packages without needing to stand in line (as long as your package is ready to mail and you don't require a receipt). It is more convenient than the post office on Alvarado, and the staff is friendlier too. Since it's a small, one employee post office, they do close for lunch but unfortunately that lunch hour time slot depends on who is working that day. They will close anytime between noon and 2 p.m. for an hour tomatoes hour and a half. Driving thru the area around school pick up time can also be challenging since Alvarado elementary school is extremely close. It is still a really great post office.
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May 2022 by Aaron Huffman
Had a misdelivery on a couple packages(couldn't ring a doorbell) and I got there a few days later with door tags to pickup the packages at 5:00pm when they should still be open and the guy holding the door wouldn't let me pickup my packages because they close at 5 and I don't really have another way to pick them up. Guy must not like it there.
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January 2022 by H Sabir
Most of the time that place is crowded The customer service is very good. Unfortunately in that small Post Office is one person who served the customer that's why you see always a big line.
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December 2021 by Diane L.
I am completely disgusted by this location. I was treated horribly by the short older asian lady working at one of the slots. I waited about 20 minutes in line with 4 people ahead of me. I had 4 packages that needed to be scanned and wanted a receipt. I do this because in the past they would forget to scan my package, so i do this for reassurance. It's my turn and I tell her I want a receipt for these packages, she starts to have an attitude with me for no reason. She tells me she has a long line and to drop them off at the other window. I specifically wanted them to be scanned and needed a receipt. These packages were for my business, I couldn't risk them getting lost. She continues to argue about the long line for another two minutes, when she could've used those few minutes to give me a receipt for my packages? I told her I'll just go to another post office, and she responds with " good!". She then tells me she can scan the most important one, but I needed all of them scanned. Now I wasted 30 minutes of my time in that post office just to get denied service. She let this couple in front of me scan their packages and receive a receipt. She was overly nice with them, but had an attitude with me. Not sure what her problem was & why she couldn't just be nice towards me. AVOID this post office at ALL costs! Go to the one in Hayward, Newark, or Fremont. I had way better experiences at any other location than this one. This location is complete garbage and will treat you with disrespect.
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November 2021 by GAJINDER SINGH
Today went to usps station on Smith St union city, the lady employee was there too slow I really missed usps employee "Lena" she was very knowledgeable person and fast service provider. I wasted my 25 mins there ? only 2 customers was ahead of me that time.
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September 2021 by Dennisse B.
I went to the Smith Street location in Union City, which has been my favorite for many years, even though I live in Hayward. The location is very convenient for me and always had very knowledgeable employees like Lena and a man before her who's name does not come to mind, he retired some time back. I was there on Tuesday and to be honest, I felt very UNSAFE !!! The person working there that day, was not wearing her face mask properly and her nose was uncovered. Here is the info on my receipt : Alvarado Branch, Union City CA 08/31/21 01/58 PM Clerk # 05 As we all know, it is hard to wear a face mask all day long, but we must, for our own safety and the customers. Thank you in advance for taking care of the situation ASAP
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August 2021 by Victor G.
this post office isn't open weekends. luckily they have 2 drop off mailboxes in front. there's a note at the door that the post offices "must" close promptly at 4:30 daily. no doubt Dejoy the guy in charge appointed by the previous prez dictated this rule.
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June 2021 by MistaMacc T.
Nice to have a small post office around the corner. But wish mail and specially packages could be held here for me to pickup after work instead of dropped off at my house. My mailbox is not big enough for packages so they are left at my front door and risk theft. It would be nice and I recommended it for local residents for this reason. Give a 24 to 48 pickup period or it can be sent to the larger location a few miles down the road.
