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March 2024 by Imad Omar
Thank you ISA for your kind . Really appreciate your patient and knowledge.
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March 2024 by Amanda Moore
Was out of town and had to send something home urgently. Isa was great in recommending options for getting my stuff back quickly and safely. Thanks, Isa!
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March 2024 by Bob Koch (RDKUO)
The color copying machine makes really nice copy. The staff is very friendly and helpful. All equipments are very new. Store really clean.
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March 2024 by Pricilia Yah
Super helpful staff, very fast and got anyone who walked in help right away. Friendly and will be for sure coming back!
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February 2024 by michal tiede
The UPS Store is not a UPS store. It is just a store that happens to ship exclusively by UPS. They do not honor UPS account numbers for shipping.
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February 2024 by Drake Xiao
Friendly service
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February 2024 by Kevin Fortich
The best location in the area super friendly workers
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January 2024 by Dipesh Parekh (Dipeche Mode)
Cleanliness of the store, accessible, parking spots availability and staff is always helpful.
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December 2023 by Geeta Kandikuppa
Very bad customer service. We took appointment for notary services and the person asked us to wait or come back later after 45 min. He says no guarantee for appointment.. which is ridiculous! There was another customer waiting too! Never go to this location.
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December 2023 by Ruth Arevalo
Leaving this review because of Lashly. This is my go-to place for returns and it’s always been a breeze. I’m so glad they moved ‘coz I prefer this location than the one by Rite Aid. And on Sundays when they have shortened hours and there’s only one person in the store, the line seems to go so much faster. Lashly is always pleasant with every customer even when the line seems to be non-stop. It’s a hit and miss on other days…you might get a smile from the others (or not), but it’s a given when Lashly is around.
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November 2023 by Venu madhava reddy Avmr
Worst service I have ever had in any postal service. Staff didn’t even try to look for my package.
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October 2023 by Jose Festejo
This Store Is A Full on Tragedy ? all Due to One Person she knows who she is Shamefully she treats all of her customers Terribly … we are new to the area My Daughter & I came in to the Line to return Her Scooter Purchased thru Amazon & there were about 6 people ahead of us No Rush taking our time & Simply Happy to be here to Return The scooter As We we’re approaching The Front of the Line My Daughter was Reprimanded by The Older Lady who wish to not Disclose her name But was Most RUDE & IMPOLITE to other patrons of this establishment . My Daughter was Kicked out with her Scooter In a Very RUDE WAY she was there to simply Box up & pay for the Shipping label To be Correlated to the Amazon return Policy with my payment for the Box As well as the Shipping Label . It is of the Utmost Importance Weather it’s a old person or a child to be treated With Respect In a Professional way not Telling with Heavy Emphasis to get out of the store This Employee was Rude Unprofessional In every-way even to the family with there children ahead of us as well as behind us . I DO NOT RECOMMEND THIS STORE LOCATION for The Disrespect that was thrown to the patrons that were there we all were not confrontational In any way & well This lady realy should Not be working For the Ups Store she represents a Delivery service wich should everyone BE Teated With Kindness not Rudeness the Date 10/09/23 @ 5:50pm It should be know to the Public as well as The potential Un aware Customers To not use this store Unless you want to be Yelled @ or VERBALLY ABUSED to be Miss Treated . This Employee who is a older Indian Female Should Re evaluate her assumptions as well as speculations of who the patrons are We pay for the Benefits of a paid Service Not to be Disrespected. We wish the lady all the Best & Hope that she Finds her Way with Better Disposition to all who Enter the this location Also I will refer all of Our personal Businesses & Re direct them to the other location it’s Not worth Feeling Bad waking out of the store When having this One older Person Treating everyone In a Most Disappointing as well as Disrespectful way WE DO NOT RECOMMEND THIS LOCATION She is a Representative Of UPS & Does not Deserve to Represent UPS STANDARDS Shamefully ?????
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October 2023 by Yunzhe Li
While the UPS store in the Bay Area offers satisfactory service overall, I don’t recommend their PO Box service.We paid close to $500 yearly for a business PO Box, expecting hassle-free mail delivery. But, problems arose the very FIRST time I mailed my prescription. Despite tracking showing its delivery days prior, I got no promised notifications.As my prescription neared its end, I sought out my package at the store. The staff continuously doubted if I'd sent the package to them or if that PO Box was even mine. We paid and set up all of paperwork last week, she only found records of the previous PO Box holder. She asserted the tracking details and receiving information weren't in alignment with their system. I am a customer I don’t get involved in any these steps of delivery. If there is a issue about this, apparently that the issue between UPS and post office. Because on the tracking info, it shows the package was sent to their store.After leaving me hanging without informing me (and attending to other customers), she eventually found my package right literally behind her back. It looked like a clear oversight on their part, yet she persisted in grilling me. We'd terminate this service now if we could. Regrettably, we're stuck for the whole year. I've decided to switch to a post office PO Box next time. Paying nearly $500 only to face such inconveniences in-store is utterly ridiculous.
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September 2023 by Andrew Hernandez
man bun guy works slower than the sloth in zootopia. no urgency and let multiple people walk out the business. i never write reviews but this kid is killing me.
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July 2023 by james p
Limited parking for a busy location.Staff acknowledgement, but, could use some improvement ( Smile, ask how ones day going, conversation needed for if you want return customers.Dont Be so Boring!!!We get more satisfaction..talking to the Gas Station Cashier!!Services ok..A bit of a line for service..In and out with in 15 minutes...