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September 2023 by Neo Ramos
I come here all the time and always end up getting into it with THIS GUY He is very lazy and does not do his job all they do is vacuum the inside and barely do that I always have to end up taking over and cleaning the inside I was so upset I forgot to take pictures of the car before I cleaned it out. Very POOR customer service.
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June 2023 by Amit R.
perfect car wash ,gud clean,fast service
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June 2023 by Eric R.
The track on the car wash didn't work. My car came out covered in soap. Will not go back.
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August 2022 by Kindofthesame Butnot
I don't need anyone In my car. I can vacuum my own vehicle. Provide self serve vacuum asap.
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June 2022 by Mark S.
Lousy job takes to long antique equipment staff is not interested in working waste of time and money
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June 2022 by Alicia D.
Recently this SHELL gas station has been continuously shorting me a penny in gas at the pump. I'll put $20 in and I only get $19.99 worth of gas or when i put $40 in I'll only get $39.99. The first couple times i didn't think much of it. I just shrugged it off cause it was only a penny. But It keeps happening. And I starting thinking if they're doing this to everyone all day everyday. There getting over on a lot of money. It adds up. Over time that's a lot of money they're skimming off the top. And the way gas prices are now. People shouldn't be getting taken advantage of. This NEEDS to stop. I don't think they've even tried to fix the issue cause they know people won't waste time to go back in to ask about a penny. I just thought more people should be aware of what's going on.
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April 2022 by John M.
This place is a joke skinny middle eastern little feminine punk is really rude he is really brave locked up in that box. He charged me cc price and copped attitude when I called him on it $5.99 crazy
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February 2022 by Michele S.
I had a horrible experience at the Dacoto shell gas station!! Spent 80 on gas 15 on a car wash which didn't get any water on my tires just little trails of soap.. asked to have car ran back threw and I was told NO! NO REWASH NO REFUND NO HELP!! COME BACK IN 2 DAYS AND TALK A MANAGER... I knew this was not the proper prodical so I called another store ..automall to b exact and spoke with Brenda the manager who told me to come over there and she would take care of the problem! She offered another car wash and if I still wasn't happy I could get a full refund!! This is GREAT CUSTOMER SERVICE! this is exactly what should of happened at union city decoto Shell! I've been a steady customer at this store for many yrs and have had the same boy with the long pony tail there at nite talking away with another workers while helping me not saying 1 word to me but rambling away with the worker! This kinda treatment is totally unprofessional and unexeptable! I will travel the Xtra miles to get great service and treated like a valued customer at automall where the service is always the same... WONDERFUL!
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September 2021 by William Cook
Great guys working the carwash. Guys inside the store not so.
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July 2021 by A J.
Rude guys. Car came out dirty and when I asked them to clean windscreen. The morons just handed me the towel to clean my car.
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July 2021 by Hui Cao
Very bad service
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June 2021 by Nansie R.
I had all my kids in the car so even though I bought the premium wash that came with interior, I declined. I thought that I would at least get a good wash and dry on the outside. Nope. Was still going to tip them since it's still a service, but they walked away and back to their brunch. Didn't seem to care. Took a picture of one of my wheels and a window. The hatchback on my Rogue was filthy as well.
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February 2021 by P. T.
Took my car for a full car wash. Not pleased at all. Seats, dash, and floor were dirty. When I mentioned it to worker he was not happy. Supervisor was about customer at all. Not going there again.
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February 2021 by Isaiah V.
It's been quite some time that I had a car wash here( me bringing the car) I was happy that I had time today to bring it. The workers are of course friendly and do a great job. I really enjoy the garden that they have going on over here. Looks beautiful to look at, and I have a great clean car to leave in. Thanks guys!
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October 2020 by Elisa P.
If I could give this a zero stars I would. There was no one to guide me into the wash so my tires are aligned. Punched in my number, then put my car in neutral, it did not move forward on its own. I drove in, the water sprayed, then the first set of brushes spun, so I put my car in neutral. MY CAR IS NOT MOVING FORWARD! (I can see the tiny wheels on the bottom moving, so I know it's supposed to move forward but its not) So I drove a little more forward, the second brush for the windshield starts spinning, I put it in neutral AGAIN, NOT MOVING FORWARD. So I drove forward a little again, now I'm panicked cause wtf, I don't want to mess up my car. The windshield brush keeps spinning and does nothing else, my car is no rolling forward on neutral. I slowly drive forward some more and all the brushes stopped spinning. Got to the dryer and that sh*t didn't even turn on. Don't waste your money here.
