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March 2024 by John R.
My wife and I bought a brand new dishwasher from these folks. A week after our purchase the water manifold fell off. After repeated try's to get thru to a real life person, they finally hooked me up with some guy that told me repairs were done by a outside source ( company Other then Lowe's) That company informed me that it would take at least two weeks to get a repair guy out here. I looked up how to repair the problem on YouTube and figured it out myself. Bottom line: Once Lowe's gets your money they couldn't care less about product service or back up. I strongly recommend going to Airport Appliance or some other respected outfit to do your business. I wouldn't recommend buying even a light bulb from these Lowe's people. Thanks for letting me vent.
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March 2024 by John C.
Went to get help in paint department and employees standing around getting paid. Business are closing to theft and I don't see Lowe's being there either. I hate homedepot.
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February 2024 by Regina L.
Bad delivery service. I bought a brand new Bosch dishwasher and couldn't wait to have it delivered. I elected to have it delivered on Saturday so I could make sure we were free. My dishwasher broke over a week ago so I couldn't wait to get the new one installed. We opened up the box and it had a big dent in the bottom right corner and some rubber hanging off the side. When I called customer service they told me they can't get a new one out to me today and the soonest would be Tuesday. 3 more days!!! So now I have to wait even longer for damage that should have been caught at the warehouse. Unbelievable. I regret buying from Lowe's and will certainly never buy an appliance from them again.
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February 2024 by Gregory Forbes
Online purchase, curbside delivery. Couldn't be easier! Thank you lowes
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February 2024 by Nabeel Shatat
Nice and neat store, too many options, friendly and very helpful staff.?
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February 2024 by Juan Escudero
I like Lowe's store for all mechanical construction, everything you need and at a super good price. Excellent..
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January 2024 by Everette Henderson
Very knowledgeable staff and very polite. Store was in good shape very clean and shelves full!
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December 2023 by Daniel Sanchez
Pretty frustrated after waiting 30 minutes for an employee to help us make a house key that we had brought, only to find out that we have to buy the keys that the store sells. No keys from elsewhere are accepted.
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December 2023 by Ethan-Linh Tieu
Competitive prices to HD on most items.
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December 2023 by Pablo Ordaz
If you are a plumber do not waste your time coming to Lowes, they never have what you need just go straight to home depot or the plumbing supply store.
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December 2023 by Angel Alegria (Navyvet)
Most times ok, but their Customer Service when it comes to Special Orders is horrible. I had to call each time after the date that was given for my item to arrive to follow up. Just to find out it got there and not gotten a call 3 days later. They have improved
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November 2023 by Nena Mia
Lowe's Union City & Dublin pick up their phone line and hung up. It's done repeatedly at both stores. Had appt today at 4:22 pm, w a roofer to get an estimate. At 4:28 pm my appointment was postponed for 11/13 without a reason. explanation
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November 2023 by manny dominguez
I went to go buy a Refrigerator, Microwave and the guy that helped me was named Sil.. a trustworthy guy, knowledge of stock, delivery charges and to top it off... a true believer in Jesus Christ. Thanks Sil
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November 2023 by Jonathon Tiberius Paape
Clean and dust free they will price match online and Home Depot’s prices
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November 2023 by W
Horrible customer service been waiting for 30 minutes to get some help and still waiting. Customer needs assistance in isle 10 plz.Update " customer needs help on isle number 10". 6 hours later and I'm still waitingUpdate: " customer needs help on isle number 10" 24 hours later and still waiting
