“I was in here June 12 around 7 pm to open up a phone line. I did not get what I needed that day, but I came back the next day. Unfortunately I had to do it as soon as possible. Jovanni helped me out on the 12th. He was very professional, patient, polite, and respectful. Unfortunately the next day he was leaving as I show up around 6 pm. I was hoping he finished helping me out, but the other associates in the store help me out in a very professionally way how things should be done. I was treated the way customers should be treated. In a good customer service way!!!! They answered all my questions. They were professional, patient, polite, and respectful how it should be. I’m happy with my purchase and the customer service!!!! I’ll come back for all my other needs!!!!”
10:00 AM - 7:00 PM
30870 Dyer St, Union City“Derrick Larios assisted me in purchasing and setting up my new phone. He was cordial, knowledgeable, and went the extra yard in setting up my hearing aid app ( required contacting the vendor) Great job! I appreciated his help and concern.”
“5 STARS for CYNTHIA!! I can’t express enough how amazed I was with the level of customer service she gave. From the moment I walked in she greeted me and made me feel welcomed. She definitely represents the company extremely well. I wish there were more Cynthias in this world, nowadays good customer service is hard to find. She is definitely the reason I’ll continue being a Xfinity customer.”