Uscellular connects 5 million people, businesses, and government operations through its award-winning network. The company values providing exceptional service from real humans, regardless of its size. The store in Ukiah offers the latest smartphones, accessories, high-speed internet, and connected home solutions, with special offers available. Customers praise staff members for their knowledge, friendliness, and helpfulness. Owen is highly regarded for his clear explanations and ability to handle complicated tasks, earning recommendations for promotion. Stephanie Gutiertez is appreciated for fixing phones and making life easier. Heather stands out with her bubbly personality, ensuring customers get everything they need and even providing extra help outside the store. Overall, Uscellular strives to improve customer experiences with attentive, knowledgeable staff and quality products.
Hi, my name is Marty, and I want to give an extra shoutout to the Customer Service Rep who helped me today! Thank you Stephanie for going above and beyond to send me on my way a happy customer.
July 2025
Owen was very helpful and fixed my phone in less than 5 minutes.
June 2025
Owen is fantastic! I can’t believe how knowledgeable he is and also how easily he does complicated things. Also explains things very clearly to a Customer. I think he should be promoted immediately.
