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April 2023 by James Franklin
Very friendly and on time. Looks great.
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February 2022 by Dave Osborne
Good service sooner than expected.
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December 2021 by Mendo Girl 707
They were soo nice and awesomeService: Auto windshield replacement
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January 2021 by Roxanna Oliver
This is a excellent place to have your window replaced . I highly recommend Nelson Auto Glass . Very fast and no waiting on if they had window instock . Excellent customer service ...
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November 2018 by BoozertotheBulls .
Nelson's auto glass did a great job on my windshield. They were in constant communication with me through the whole process. I really appreciate their hard work.
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November 2018 by Sean A.
Nelson's Auto Glass did a great job on my windshield. They were in constant communication with me through the whole process. I really appreciate all their hard work.
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October 2018 by Chris O.
I read all of the other reviews prior to working with Nelson Autoglass but I had zero issues with my experience. I was in communication with them and we lined up everything. The window came in (it is a late model car and the windshield was only available as a dealer part) they inspected it and called me stating the window was in and didn't appear to have any shipping or handling damage. The appointment was set and I arrived on time. I looked around but didn't find anyone in the autoglass 'bay.' I walked over to Redwood Tree (about 30 steps away) and found out that they're basically the same company - Nelson is the autoglass component while RWT is the repair and maintenance shop. So go the RTW office first thing and all is good on that front. I spoke with two of the staff, everything was on the up and up. I called back a couple of hours later, the windshield had been installed and it had just passed the three hour mark for the glue/bonding agents to set. I picked up the car and the install looked perfect, no issues or anything to complain about, the staff were pleasant the entire time and my windshield looks like an uncracked windshield properly installed. A+
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July 2018 by Stephen R.
DO NOT WASTE YOUR MONEY OR TIME. I can't believe the audacity of Nelson Auto Glass. I had to replace my back passenger window and received the worst service I have ever experienced at any auto place. First, they lied to me and told me the tint on my Subaru was not stock and they could only order a non tinted window. I had bought my 'baru brand new from the dealership and even checked with the dealership afterwards to see if this was true. Definitely not the case. They could have ordered the right window, they just didn't. Then, to add to insult, the window can't even roll up or down now! I have a piece of rubber sticking out as well. My wife was the one to pick up the car and they refused to correct the problem, telling her that "it happens sometimes." I, of course, took the car back the next day and got into it with them. Finally, they came to the conclusion that if I PAY THEM MORE MONEY they will fix the problems that they created. I don't even know how this place is still open.
