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“I used to have metro and the coverage around Ukiah wasn’t good I switched to cricket and im happy the coverage is amazing and thanks to Omar he was patient and helpful”
“Juan and Eduardo at the Ukiah AT&T store help me with the up grade and transfer all my information into the new phone. They are very helpful, friendly and knowledgeable, great smiles and great people skills, highly recommended them to be promoted or something like appreciation award for the both of them.Thank you ????????”
“The young crew there were great, Ryan was so knowledgeable and helpful, spent an hour helping me with a tough problem - a big thank you for your patience and all the while with a smile!”
“I received excellent service from staff at this location. They went out of their way to help find a new phone to meet my needs and order exactly what I wanted. When it came, they transferred data from my old phone and answered questions about set up. They also talked to me about a newer, more economical monthly plan, as I told them I was considering a different cellular company. I have decided to stay with T-mobile after visiting this store.”
“So glad I found exactly what I wanted. A simple case and a screen protector properly installed. All at a better price than online. Friendly service. Locally owned.”
“This is a specific review for Carlos Dominguez and I hope his management sees this and gives this man a raise/bonus! I bought my mom the new galaxy flip phone specifically for the AI/translation benefits and Carlos was so patient and kind with my mother in teaching her how to use the new phone and transferring data from her old phone to her new phone. She called me afterwards and sang his praises about how well he taught her how to use the phone and was so wonderful after she initially did not have a good experience with the first customer service agent who had told her "this is not a school" rudely when she had questions about her phone. Thank you Carlos for your exceptional customer service and going above and beyond for my mom. It's not easy when English is your second language and thank you for taking the extra time to help, it was very much appreciated.”
“I was here on New Year's Eve to get face masks and something quick for dinner to enjoy at the hotel. The worker Wendy at checkout was lovely. Great customer service I received, she is one of the very few that services with a smile! I didn't get the name of whoever worked in the cosmetics/skincare department, but she was also helpful!”
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“Owen at this location was absolutely amazing!!!! he helped us with what we needed and he gave great customer service! Definitely will go back to upgrade with him ?”