Lucky is a store that offers a clean and organized shopping environment with friendly and helpful staff. Customers appreciate the ease of finding items and the good quality of products like bakery items and gift cards, which generally work well. Many employees go above and beyond to assist, and some even encourage paying it forward. The store is suitable for quick trips, especially when in need of dinner or last-minute groceries, with options like self-checkout making shopping quick and smooth. However, the store can feel a bit dimly lit, and there are occasional issues with customer service, such as staff not being always available or unable to complete tasks. Despite some concerns about high prices and a sense that the store might be waiting to close, recent changes in staff have improved the experience, and customers are gradually returning. Overall, Lucky is a convenient place for quick shopping needs with friendly service.
Very few staff to assist and answer questions A senior unable to navigate on line member site
August 2025
Saff is very helpful and friendly I have recently gone into store and find it clean and easy to find items im looking for their gift cards are very good as all have worked except maybe 1 I buy the safari cards and am pleased with the help I received purchased these item
July 2025
It's okay. A little dimly lit. Hardly ever someone at the customer service desk. The one time someone was there they couldn't even complete the task I needed done.
