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August 2024 by Andre' Lambert
This fed ex ukiah office promised my life saving cold sensitive meds today, which i recive monthly, i started traking from about 3/ 4 PM on,as it usually arrives at 11 AM, and I knew this must be a new driver or and untrained driver.
The system and phone operators promised me, my life saving montly meds would be "for sure" delivered at my home but would be late, the last operator ricoy claimed they would be late even up to or after 8 pm! .. a lie, as their office closes at 6pm
At 8pm ricoy hung up on me and system updated and saying," package status was now a failed or "attempted delivery", I was home all day, no gate no impediment, the untrained driver just never even tried to deliver to my home.
.so my now ruinee meds would have been without refrigeration for 16 hours now. And they want to try to re atrempt deliver before 5 tomorow for a grand total of 24 hours of unrefridgerated meds? Thousands of dollars of spoiled meds now, unusable,, and I have to drive 2 hours to a dr appointment tomorrow to get new meds, totally Unacceptable treatment of a disabled person, fed ex Ukiah!
thanks fed ex Ukian for rhe worst drivers/ office support ever , I hope corporate is listening! Check reviews on tape and Google because everyone else seems to be having the same issues where there are 18 more unacceptable reviews of this incompetent Ukiah, CA fed ex location!
Corporate needs to fire their ukiah fed ex managers, as they can't keep a promise to a customer to deliver a single package of montly life saving medicine, marked keep refrigerated/ time sensative.
Delivery.
thanks for endangering my health and well being!
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June 2024 by isidro torres
VERY GOOD SERVICE
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May 2024 by Murray Langdoc
Very helpful on the phone or visiting.
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March 2024 by Jennifer Jones
Allison Lee is a horrible manager who does not know how to operate her own system. She has an attitude problem and thinks it’s ok to talk down at customers. There is a reason this location has such horrible reviews, and her name is Allison. I hope you get all the bad karma you have coming to you for being so malicious to me.
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February 2024 by Oleg Lopez
Excellent experience
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October 2023 by Barry Boswell
FedEx Shipping has never let me down.
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October 2023 by Chere Siemsen
Very convenient, clean and helpful
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September 2023 by Silvia Reed
Great experience!
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March 2023 by Ray Roland
The woman at the counter was helpful, even though I could not complete the task that brought to the shipping center. She politely explained to me the reason for this and let me stand in the office to see if I could clear up this matter over the phone with AT&T.
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March 2023 by Zack Antonio
Good luck getting your package in time, if at all. It amazes me that people still use this company.
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September 2022 by Billy Carmen
Wonderful FedEx location with excellent staff
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September 2022 by B P
Quick in and out
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July 2022 by Nate Raff
They keep delivering my packages to other addresses. The claim procedure is not adequate. Maddening!
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April 2022 by Rebecca Goldie
Very helpful and friendly staff. Delivered fast.
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April 2022 by DANN MAXX
Great customer service.
