About SureStay Plus By Best Western Twentynine Palms Joshua Tree
SureStay Plus By Best Western Twentynine Palms Joshua Tree offers a comfortable and clean stay with friendly and helpful staff. Guests appreciate the spacious rooms equipped with microwaves and fridges, and highlight the great breakfast options, including fresh choices and hot coffee. The staff, especially front desk personnel, are often praised for their kindness and effort to assist guests, which helps elevate the overall experience. While the property is described as a bit tired, its location is convenient for travelers heading to Phoenix. Some reviews mention issues such as uncomfortable beds, thin walls, and a pool with green water. The bathroom conditions are mixed, with some noting mold and missing toiletries, but no bedbugs were reported. Guests also enjoyed the strong water pressure and quality showers. Overall, it’s a good choice for short stays, offering friendly service and basic amenities, though it may not meet expectations for longer visits or those seeking a more polished hotel experience.
Rooms are average, but floor hasn’t been cleaned in a VERY long time. After we showered we had to wear socks which were black on the bottom afterwards and we even wiped it up with a towel.
August 2025
Convenient location, normal staff and service, crumbs on the carpet near beds, debris in shower. Room was alright but again not as clean as preferred. Pool and hot tub are green.
June 2025
I had a great stay! The room was clean and comfortable, and the staff was friendly and helpful throughout my visit. The highlight was definitely the breakfast—plenty of fresh options, hot coffee, and a relaxed atmosphere to start the day right. I’d definitely stay here again!
