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February 2024 by Kiana V
2/6/24: I asked about the buy one get one free promotion, which I heard of from TikTok. I asked the manager, Paul (he is pictured below and has no name tag; we asked for his name), if this location was doing the promotion. He stated, “No, we are not participating.” I asked again to clarify as I was slightly confused— “So, you aren’t doing the promotion?” He responded with a no. I exited the store, at which point my mother had arrived. I am a high schooler, and because I know Paul has denied service to my friends before, I asked my mother to double check that the promotion was not available. When my mother asked Paul for the promotion, he said, “Yes, we have the promotion.” I was dumbfounded and quite upset. We ended up getting our yogurt, and when my mother questioned why he refused us service, he said it was simply because we are highschoolers and we will make him “lose money.” I asked him about the promotion to BUY, I never asked for samples. Paul is completely ageist— I rarely ever go to this location because he is a repeat offender of discrimination towards teenagers— it is completely unfair that he would assume we would harm his business when high schoolers are his main income.
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February 2024 by Kiana V.
2/6/24: I asked about the buy one get one free promotion, which I heard of from TikTok. I asked the manager, Paul (he is pictured below and has no name tag; we asked for his name), if this location was doing the promotion. He stated, "No, we are not participating." I asked again to clarify as I was slightly confused-- "So, you aren't doing the promotion?" He responded with a no. I exited the store, at which point my mother had arrived. I am a high schooler, and because I know Paul has denied service to my friends before, I asked my mother to double check that the promotion was not available. When my mother asked Paul for the promotion, he said, "Yes, we have the promotion." I was dumbfounded and quite upset. We ended up getting our yogurt, and when my mother questioned why he refused us service, he said it was simply because we are highschoolers and we will make him "lose money." I asked him about the promotion to BUY, I never asked for samples. Paul is completely ageist-- I rarely ever go to this location because he is a repeat offender of discrimination towards teenagers-- it is completely unfair that he would assume we would harm his business when high schoolers are his main income.
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December 2023 by Jay Blue
No customer service at all time is 153 today is Dec 27th this is actually about the store in Tustin on 6th and Newport.. the guy has no name tag no uniform.. I don't know who works there and if he charge me the right price SMH....
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December 2023 by Bahadir
Rudest guy ever. I am totally unsatisfied with the service of the curly guy working here.
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December 2023 by Levi Schultz
Overall,5 out of 10, I was
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November 2023 by Rayan
Rudest guy ever. I eat yogurtland once sometimes twice a week, and i’ve spent so much money. I go to yogurtland to buy some yogurt, but haven’t used the restroom since the morning, and i asked him what’s the code and the guy said only customers get the code. He literally sees me buy yogurt every week. Who is gonna get yogurt before they use t he bathroom. This is not a big deal, but it actually upset me.
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November 2023 by Jenny Hsieh
My son loved their choices of yogurt and toppings. I like that the store is clean & neat, and I didn’t see the tip option when paying, which I think it’s fair since after all its self service.
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October 2023 by ?!
Rudest guy ever. I eat yogurtland once sometimes twice a week, and i’ve spent so much money. I go to yogurtland to buy some yogurt, but haven’t used the restroom since the morning, and i asked him what’s the code and the guy said only customers get the code. He literally sees me buy yogurt every week. Who is gonna get yogurt before they use t he bathroom. This is not a big deal, but it actually upset me.
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October 2023 by Yu H.
Service is really bad. The guy just could not smile at all and very cold to the clients.
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September 2023 by Charles Shapiro
Great yogurtland, they let you select your toppings u like some other locations
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August 2023 by Dan Williams
Watermelon lemon. Real good.
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August 2023 by Ryan A.
My GO-TO place for frozen yogurt!! I love coming here during the weekends (especially on warm summer days). The flavors are great, but the diverse toppings are what make it better! The fruit is always FRESH at this location.The customer service is AWESOME, and I regularly see these two young men (who I believe might be brothers). They always greet us when we walk in, and are willing to help out if toppings get low. I wish that they had the electronic tipping option available so that I could tip these guys (especially since it seems like all places these days have them) haha. Admittedly, I rarely carry cash and always feel bad when I cannot tip the employees for good service.Lastly, I enjoy the multiple choice math trivia question that they have at the counter.I highly recommend this Yogurtland location compared to others. Very clean and a great atmosphere!
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August 2023 by Georgia S.
The cashes were friendly but when I use my points they couldn't figure out how to do it I had to get to the customer service to get all that straightened out
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July 2023 by R Galang
This is a very great place to be at. The ambiance is very nice, relaxed, and chill. Also a great place to getaway from the heat.Service is great. The staff is very friendly and kind.The yogurt is amazing and fresh. I wish they had my favorite yogurt machine working. There’s always a next time.
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July 2023 by Pamela Buder
Very clean, courteous employee upon arrival.
