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December 2023 by Adam C.
This review is for the Boys Academy 1 and tumbling. My son would tell you after doing gymnastics for 2 years he was forced to start in this class because they "didn't have room in the higher classes". He said his instructor was mean. I will say from watching this class for 6 months, none of the kids progress, it's more like play time at a jump house with a formal warm up. None of the fundamentals are taught. In a 75 minute class, there was probably 10 min warm up, 25 minutes standing around waiting for other kids, 20 minutes of pushing a blue mat across the floor (this is a useless skill in gymnastics), 10 minutes listening to instruction on how to hit a basic jump box and a 10 minute water break. We tried the tumbling class and asking the office to move him up, I even offered to pay for private lessons to train and the office was very difficult to deal with. This may have been a great gym to train in 10 years ago but I would recommend staying away if you're serious about wanting to learn. They also do not have a competitive boys team and seem to play favorites with class availability.
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December 2023 by Anony A.
Bring my 3 year old here but thinking of pulling her out since the class is way too big for a one hour class most of the time she is just sitting and waiting and gets maybe 15 mins of physical activity.
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October 2023 by B X
There are very rude kids that ran and grabbed my kid’s class tools and scratched her. Their parents just sat and saw him do that and do nothing. A teacher saw and did not take action. Very chaos class especially for young kiddos.
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September 2023 by Vikram Chelar
Good place for young Gym enthusiasts.
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August 2023 by K S
Coach Jen is wonderful but the front desk staff in Tustin is usually rude and unhelpful. They could care less about customer service because the classes are too crowded and they don’t mind driving customers away. Don’t go to the desk looking for any help. The coaches are better and answering questions and helping out.
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August 2023 by Mena A.
This place is amazing now look place is pretty dirty I was doing class and did see a roach but other than that everyone is fine! I'm an level 6 gymnast here, coach is ms.V SHES amazing so nice so kind if your looking for gymnastics here definitely come to this gymnastics in Tustin I moved here about 6 years ago and I was a level 7 but they did a test on me and they put me on level 6 but I literally loved level 6 definitely recommend come here now if your love gymnastic!
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July 2023 by Charles Stewart
Kids really love it boys & girls!
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June 2023 by matthew s.
We went here to take my daughters to open play at the Tustin location and it was the worst experience ever. The customer service is absolutely terrible. I asked the lady for her name so I could talk to the manager but she wouldn't give it to me so I'll just describe what she looks like: she is a larger build Latina woman with glasses who had a major attitude problem the moment we came into the building along with a younger Latina woman who was working side by side to her and just laughing at the situation. We came early to check in and fill out the wavier since it was our first time. We were twenty minutes early (11:40am) and they said we had to wait another 10-15 minutes to start the process since open play is from 12pm-1pm, we said ok- no problem so we waited and filled out the waiver in the meantime. When they begin the process just before noon- waiver was complete and I handed my card for them to take payment, then they tell me how their payment system is down and they'll need to hold on to my debt card for one hour and they'll call their other location in Lake Forest to make the payment. I asked them to please just call them right then and there to make the payment in front of me so I could take my card back in my possession afterwards but they told me no that they have to hold on to my card for the hour and make the payment at the end of the hour. I told them that sounds super weird and that I don't feel comfortable with leaving my card with them for an hour that I have had my identity jeopardized and it just sounds very shady how they have to do it that way and it didn't make me feel comfortable so I told her no to that and asked if they accept cash, she said yeah. I told her I would be back in 10-15 minutes that I would go get cash then to please hold my daughters spots since we were the first one there anyway. I come back and they say we can't accept your daughters at this time as we are at our maximum kids of 70 for the open play day. I told her we were the first one there for open play and it's not my problem their payment system wasn't working properly, and I had to get cash...her reply back was it's not my problem that you won't let me hold on to your credit card for one hour. My thought is... what the heck?! That's not even normal...super disappointing with such a horrible first experience with this company and their "customer service". We will be looking for a nicer and better gymnastics place for my girls who isn't shady and rude!
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March 2023 by Travel with Ashvath
My daughter is going almost 2 year. Great staff and coach .
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December 2022 by Izzy Ferretti
This is a slay. I used to go here. #slay
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October 2022 by Elizabeth R.
After attending classes for a few months I am surprised at how little interaction the staff and coaches have with the parents and kids. The front desk staff are unfriendly and at times rude, the coaches are inattentive and don't seem to be actively coaching or getting to know the kids.What is most unsettling and unsafe is that the staff don't know the kids at all. Before class a few weeks ago we saw little girl crying because she couldn't find her mom so we took her to the front desk and the staff said they didn't know her or who her mom was, they also didn't try to help her find her mother. My kids and I ended up staying with her until she could locate her mom so she didn't feel abandoned.This gym is very transactional, pay your money, go to class and leave. It's not a warm or friendly environment, nor is it a good place for kids to actually learn and grow their skill set.
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August 2022 by jonathan h.
I like this place. My sisters love it here too! We even did a birthday party here. Love our coaches. My nephew wants to come too but there is a waiting list. It is that good.
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June 2022 by Dustin A.
Was just looking for a place for my 3 year old to burn some energy and learn to have fun being active. Coaches are not good with kid's this age. They only pay attention to kids who are already motivated (how many 3 year olds are?). You could actually see how impatient they were. If your child is easily distracted, shy, or scared they will just ignore them and move on to other kids. If you are going to offer classes to kids of this age you should have much more patience and be more engaging to make things fun.Definitely do not recommend it.
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March 2022 by Nix D.
There is 0 client retention in this facility, their number 1 customers are the kids therefore they should prioritize the safety and well being of the kids.I had enrolled my 1st kid for about 2years here - she had fun in a couple of sessions - however the coaches were a bit lacking on engagement. I am sure the young ladies themselves are athletes or ones an athlete but not really trained to be a teacher. I was cool with it I can give chances.I then had my 2nd kid and fast forward to 1 year into the pandemic - I decided to get the kids out and about and attended their open gym event. As other COVID related comments here, I totally agree with them. It seemed like there was no pandemic for them.Anyhow, my biggest issue was at that time -- I wish I have known better and have observed - during open gym the floor was not manned enough to guide kids on how to use their equipment, so in other words it is up to the clueless parents to watch over their own kids. In my situation, there was 2 of them running and trying out stuff in different directions!! So BEWARE for moms and dads that has multiple kids, just don't bring them by yourselves as you will be on your own.The next thing you know, 10min in open play your other kid will be just walking towards you with a broken arm!! that's what happened to me and my poor daughter, no staff on the floor noticed nor cared!We went in the front and asked for help, though the lady was kind enough to give us icepack the staff really didnt know what to do in that situation - they didnt know where the closest clinic/er/hospital is -- I have to fend for myself and drove my baby girl to CHOC ER from Tustin. For injury risk sports like this, I would have expected they are more prepared and knowledgeable.Long story short, BE AWARE bringing kids to open play. you need o be vigilant on your own -- they would not be responsible in any accidents hence parents need to sign that waiver - no insurance to back their clients. I get it it's business first for them! Forget about kids breaking their bones, your on your own.So if you are okay with this kind of business, go ahead and support them. But just be aware or ask first what are their accident policy before enrolling. Is there coverage and such? I should have asked this before, I am for sure wiser now.We are lucky enough my daughter only had a fracture - but the 6months in cast and recovery was enough to traumatized my daughter and the whole family. Goodluck to your decision and remember I have no means on discouraging, but only informing audience. I am just voicing out my disappointment.
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January 2022 by R. C.
They seem to have "cookie cutter" training here. They don't train off of gymnast capability, rather stick to a strict guideline making all the girls fit into the same box. My daughter tried out here fresh out of a cast, so of course her arms/bars were weak. They said they would only accept her if she joined a lower level. Respectfully we declined and went to a gym that was willing to get her arm strength back up and take her at the level she was at. My daughter finished the season on the State team at Regionals & beat every girl at wildfire. Needless to say, she wouldn't have been able to do that had we stuck with their advice/training. If your looking for a cookie cutter gymnast, this is the place for you!
