-
July 2023 by Tina S.
went in the store to just look and ended up purchasing a pair of pants and a matching jacket. The sales associate was super sweet and helpful. The clothing is well made and the prices were not to bad I got an additional 50 % off which was awesome.
-
May 2023 by Kimberly M.
The women in this WHBM are amazing. I was in Anaheim for a conference and needed a suit. I ordered it online to pick up in store. Blazer, pants and top. I went in to pick up and called ahead to advise the situation as I was in an Uber in route. They got a fitting room ready for me and steamed the entire outfit and pulled additional tops. I was in a rush, stressed and still fielding work calls. They were so calm, cool and incredibly kind and helpful. Thank you appreciate your kindness and support.
-
March 2023 by Sylvia H.
I have been going here for a long time. Since the remodel they have been so rude. I will never come back again. I am shocked they still have jobs. I'll drive down to spectrum in the future.
-
January 2023 by K T.
I have been to this store several times & the staff is always very helpful. I always seem to find both great work & casual clothes.
-
January 2023 by mahin salamat
Bad experienceThe staff are not helpfulDon’t recommend this place
-
November 2022 by Ingrid G.
I love White House Market, but I don't care for Tustin location. Stuff there are so rude and unfriendly. I rather go to Spectrum or Cerritos because this location is the worst in treating customers well. I hope they can improve their customer service and Learn how to treat customers.
-
October 2022 by Tanya K.
My husband went in to this store wanting to buy something nice for me. The women in there were so rude (i was on the phone and he was showing me the stuff). They assumed he was buying stuff for himself without even asking him first. I get that everyone is WOKE and s*** but to just assume that a man going into a womens store is trans is just plain stupid and ignorant. He still bought some boots for me but i literally went back the next day and returned them. We'll just bring our business else where. Just like that community ask for respect please respect everyone else without assuming.
-
July 2022 by Nalleli G.
I definitely agree to the negative comments. Staff is very rude, they don't even acknowledge you.
-
July 2022 by Zenmaster
Clothes are getting really boring and granny looking. When was the last time they updated their patterns?
-
July 2022 by Rosy S.
This is one of the stores with the worst customer service every store I go I found the personal so arrogant I don't know why? If that is part of the rules or ????????I love the clothes but not is Channel brand hello?????
-
June 2022 by Deepthi D.
I will never shop there again. Staffs are rude , unfriendly and refused to help. I ask the manager lady a different size , didn't even take a time to search and quickly respond with unfriendly tone "no". My 12 year old son went and got me some items and he even realized how rude they were and told me he should work there so he can help the customers. Only time they even spoke to me when I bring some items to purchase . I didn't want to purchase anything but I just didn't want to disappoint my son cause he helped me to pick some items that he want me to wear for my Birthday , so I did purchase. It was the most unpleasant experience. They ate lacking the customer service experience. The company should monitor the employees and make a pleasant place to shop.
-
April 2022 by Jen A.
I used to love this store but I never have had a good experience coming to this location. They are really rude and lack basic customer service skills. You would think corporate would read all the negative reviews and offer some additional training or better yet hire a competent manager. Until then I won't be returning!
-
March 2022 by Dannie Klopp
One of my favorite places to shop for clothes. The workers are all very helpful and not to pushy .
-
January 2022 by Sue Q.
Leah is rude unprofessional, not helpful, and very short only cares about a sale. She does not know how to talk to people.
-
December 2021 by Lele T.
The staff have no customer service they are rude and pushy. The first and last time visiting this location. Really rude and unprofessional.
