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August 2024 by Patrick Rios
Exceptional customer service. I ship every day and have use many different post office locations in the past. I have to say that this Tustin, CA location is by far the best I have used. Always friendly, always helpful, always professional.
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August 2024 by Charlie Mike
hey Yuus, taimanu ha' hu sangani hao "håfa na gå'ga' un na'fanmanhongge i taotao siha para u fanma chocho'gue? taimanu ha' hu sangani hao, hu chathinasso hao, i tata-mu, i che'lu -mu palao'an yan todu hamyo.
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July 2024 by Darlene Oliver
I came in with a complaint and was told to go around to another window where someone would help me. I've been standing here 15 minutes and still waiting. I guess they hope you'll leave before they get there? Their way of avoiding having to record complaints? This is how important they consider customer satisfaction? Like all government offices, it's obviously not what they are concerned about. Another branch we need to replace.
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July 2024 by Mike Gilliland
I pay $160 a year for a P.O. Box and now all of the sudden they aren’t open after hours. I work weird hours and I’m not the only person that does. How about you reopen the side with the boxes we pay for?! OR AT LEAST PUT OUT A SIGN ON THE DANG WINDOW THAT SHOWS WHAT TIMES THE P.O. BOX LOBBY IS OPEN! what a waste of time and gas to the post office.
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July 2024 by Cathy Collins
Well what can I say, I had 65 wedding invitations that were HIGHLY EXPENSIVE and very personalized. All letter press and hand stamped by the postal worker. I actually met with 4 different postal workers to ensure the wedding invitations would be sent and paid extra postage.... back in early March. I noticed that many people had not yet responded now that it is June. I ordered special stamps and had the invitations hand stamped and was ensured the invites were correct postage and would be sent immediately. As it turns about approximately 25% of the invites never received their destination and were NEVER returned in the mail to me. Invites were just simply LOST or withheld by a postal worker.
When I went back to the post office to question and investigate why my wedding invitations never reached their destination I received a simple "we don't know" and I was told that they really can't guarantee delivery of mail. Wow, if the postal service can no longer guarantee mail delivery... we have a problem.
I will say that the postal workers are all very nice and polite. They simply can't control the postal service and the process which seems to be incredibly flawed.
We have come full circle to The Pony Express.
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February 2024 by Amy Sakamoto
Nice facility
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January 2024 by Kamyar
No one is working here, 1 person is helping a large line
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January 2024 by yokers unai
Basically there is no one working because it’s always 1 person helping 1000 people. Please hire more people . So annoying
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January 2024 by Bruce Borden
Closed! (Late at night)Even the drive-thru drop boxes were unavailable/blocked.
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January 2024 by Shahbaz Salehi
It’s a busy location and short staff, but I appreciate them for all they do. I went there before the closing hour, they closed the store and helped everyone in the store. I understand the staff shortage but they are always helpful and apologetic about long wait time. I appreciate them.
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December 2023 by Mike Diamond
Just dropped in there yesterday and had a pretty good experience as usual. Got through line in just under 45 minutes. It's a madhouse as expected during the holiday season!
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December 2023 by Terry Sorenson
We had a rush to get packages out today and they moved us along quicky and we got them out in time. Very well done. We just moved and it was our first experience here.
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December 2023 by Danny Cabrera
I work here, not here as a customer.. ??
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October 2023 by Nina Fan
I have been to this location for over a year now. I don’t know why there are so many bad reviews, but It’s always been good experiences to me. Recently I opened up a mail box with them and the stuff I encountered was friendly and helpful!
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October 2023 by Jennifer Brink
They helped me to correct the zip code for something being sent to another state.❤️Thank you!
