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August 2024 by Anthony Pachuca
Oliver delivered excellent customer service on a busy Sunday afternoon
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August 2024 by Kit Rae
This store consistently provides excellent customer service… and today went above and beyond. I was looking for a small piece of bubble wrap and the gentleman working behind the counter today was incredibly helpful. Thank you!
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August 2024 by John R.
I came here to do a Live scan for a new job. Oliver was very friendly and made the process fast and enjoyable. He demonstrated excellent customer service and wanted to show him a small thanks for his help.
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May 2024 by Sammy Mahook
I've been to many UPS stores, but this location stands out! The staff is exceptional—friendly, respectful, and professional. I couldn't be happier with the service, and I'll definitely be returning. Thank you for treating your customers so well!
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March 2024 by Jon K
$3 to print the shipping label…
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January 2024 by Andrew Baker
I've used this location extensively for over two years. The staff are always friendly and knowledgeable, the store is clean and just in my opinion, i agree with charging for tape. If ups gave away two feet of tape to everyone they'd go out of business...look what happened with endless shrimp at red lobster. I applaud the staff for sticking to policy while maintaining a pleasant atmosphere, it can't be easy. Anyways, this ups store is the best!!!
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January 2024 by Anthony David
Been here a few times to return and ship boxes out. It’s a hit or miss who you get to help you. One of the associates is top notch, one is really particular on who they deal with. Went in, the person in front of me was treated like the red carpet was rolled out, and I was treated like I’m a second class citizen.I’m not the expert in shipping, you are, so not sure where people get off like I’m supposed to know what I pay someone to handle for me.
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December 2023 by Peter Mann
Refreshingly friendly and professional service from Sharon at Tustin UPS Store . Kudos Sharon
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December 2023 by Kat Segura
Oliver went above and beyond today! I came in asking for help packing, and shipping an item. And Oliver exceeded my expectations! The box I brought was too small for my return item, and Oliver came up with the great idea to cut another box to put on top to seal the package. He could have turned me away to say that the box I brought wasn’t going to work, but instead, he came up with a solution to make it happen. Give this man a raise! lol
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December 2023 by maria Bazan
My time is precious
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October 2023 by Kamyar
They stall the phone numbers so you can’t even call them. Shame on the customer service
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October 2023 by Ray Nulod
Quick, easy, efficient.
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October 2023 by Doris Sanchez
I have been coming here to get notary services and mail documents. Everyone is so nice, friendly and helpful. I really appreciate them.
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October 2023 by Constanza Perez
I really liked how quick and efficient was the UPS Store staff to receive my items from Amazon, so that I can get my refund. Everything was clean, organized, and a nice environment, there was also enough parking space in the area. The store is also close to school which is great, because I have to commute to UCR quite often as a full-time student. Thank you so much! I appreciate that you are taking into consideration your customers and how to improve. :)
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September 2023 by Sujey Arambula
Went in to do a Amazon return, stumbled upon a small hiccup and Oliver at this store went above and beyond to make it work and for the shipment to go out. Thank you so much Oliver for your professional help and amazing customer service skills.
