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December 2023 by Jerry TAO
A collection of individual vendors. Some were nicer than others, while some were afraid and couldn’t stop gossiping when I took pictures inside the store. Better leave them alone ;)No items have price tags but some are quite pricy. A pair of jade earring was $1400 USD, which look like one worth 500 CNY. So one could possibly book a round trip flight to China, get the earring, and still spend less.
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October 2023 by Dan G.
Caution! Be careful of the stall next to the front door to the left as you enter. I needed a battery for my car key fob, and she sold me a dead battery. It was only for $5, but I should have been more suspicious.
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July 2022 by Janet D.
I went to Mike Omidcars stall and showed him my grandmother's ring, I just wanted it set differently. He said okay no problem $749 with tax. Received it loved love! Go home stone is lose, call him brought it back and he reinforced the prongs. Mind you he did the work. Get it home and it's lose again. I'm frustrated and drive all the way to Tustin from Dana Point. Hand him the ring and tells me we need 2 bars in front and back bc the stone is too large for the setting. Ummmm he's the one that set it. Go pick it up a week later headed to Palm Springs have the ring on and look down and the stone is gone! Omg I freak out bc it gone. It's not much value but it was my grandma's. My grand daughter and I looked all over for 2 hours retracing our steps in 117 degrees. My granddaughter finally found it! I'm so upset now. When I return I bring it local to a friends jeweler and he said the setting was all wrong and it was crooked. He's having to redo the entire ring and charging me $400 I have the receipt. I texted Mike and said I'd like a refund for the $400 to pay the other jeweler he said no I have to bring it back to him. No way on Gods green earth would I ever have him touch that ring again. He said he won't refund the money but would him e me credit only if I brought the ring to him. No way. My so had his girlfriends engagement ring made there. He used LuLu, honest, professional and looks gorgeous. Be careful who you trust, Mike Omidcar is not trust worth, and absolutely has no respect for other peoples jewelry. Do not go to him.
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July 2022 by Caroline Kosh
Glenn is a fantastic jeweler and I purchased 2 wedding rings from him. It's been over 20 years so I'm not sure they are still in business but would love to purchase another ring through him.
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April 2022 by Randy H.
BUYER BEWARE Sorry that this review lands on Tustin Jewelry Mart, but you have at least one scammer jeweler in here. Do not shop at Precious Jewelry Inc or buy from Mike Omidvar. Story was too long to put into review but felt full story needed to be told, read pictures for story. attempted to put them in legible order but order in picture caption.
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February 2022 by John W.
Laurie at The Jewelry Exchange was patient and professional. Excellent advice and customer service!
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October 2021 by David Anderson
INCOMPETENCE: I took two watches that were in operating condition except for needing new batteries to this shop. I asked for the batteries to be replaced. When the watches were brought back to me, one had the stem used to adjust the time and date jammed in place and immovable. I was informed the other watch would not work even with a new battery. The second watch was given to me with the back cover taped to the watch because the cover would not reattach.So I took the watches to a store down the street called Jewelry Repair Newport Beach. The owner/operator is Swiss trained. He quickly diagnosed the problems caused by the Tustin Jewelry Mart and fixed them for a reasonable price.Moral of the story: Don’t take a watch to the Tustin Jewelry Mart for battery replacement or repair. My experience is they don’t know what they are doing and may well break what isn’t broken.
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October 2021 by 오성윤
I was looking for a special chain for my medallion and decided on a sterling silver necklace. I came here to Tustin Jewelry Mart not expecting much. I just happened to walk in the middle door and the first booth A4 which is run by Robert & Karen at Elegant Jewelry. I got a great deal on a solid 26" sterling silver necklace imported from Italy. It was very shiny and beautiful and fit my medallion perfectly. Being my first necklace I absolutely loved it. Robert and Karen both exceeded my expectations. And gave me a great deal and didnt try to upsell me in anyway or charge me an arm and a leg. Thanks guys love the necklace. Will definitely be coming back.
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September 2021 by Joseph B.
One of booths is 'Golden Touch' - took my $80 Timex in for a new battery. The watch is 'water resistant to 100 meters.' I had worn in the pool 5 days a week for the last year. First time I swam after the 'repair,' the watch filled up with water and was ruined (it was electronic). I showed the owner a web listing for $51.50, but I only got $50 back, not the value plus the $27. I paid for the battery! Don't go there for watch repair!
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June 2021 by Jonathan Somerby
I brought 4 pieces in to be appraised, the clerk spent about 10 minutes looking at them followed by a quick "you have nothing." no mask 2 feet away, indicated he would like to dispose for us. After we indicated we would like our jewelery back he acted shocked and yelled as we walked out "the small broken one might be real". When we went elsewhere we found we had one large Stirling silver ring, small gold plated, and a diamond worth 50$
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August 2020 by Lulu N.
This place has multiple Jewelry Vendors 20 to choose from under one roof & repair onsite Every Christmas season they open 7 days a week. I've been going to this place since the early 90s.
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July 2020 by SungYoon Oh
I was looking for a special chain for my medallion and decided on a sterling silver necklace. I came here to Tustin Jewelry Mart not expecting much. I just happened to walk in the middle door and the first booth A4 which is run by Robert & Karen at Elegant Jewelry. I got a great deal on a solid 26" sterling silver necklace imported from Italy. It was very shiny and beautiful and fit my medallion perfectly. Being my first necklace I absolutely loved it. Robert and Karen both exceeded my expectations. And gave me a great deal and didnt try to upsell me in anyway or charge me an arm and a leg. Thanks guys love the necklace. Will definitely be coming back. ???
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July 2020 by Joetta Ginn
Five Star Jewelry (Marie)Maries inventory is great, the quality and price you can't find anywhere else. Please come see her before you look anywhere else. You won't be sorry! She is located in the back of the store.
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June 2020 by Elizabeth K.
A bit daunting, going into the place, as everything is daunting currently. I waited exactly seven seconds before being helped. I came to fix a ring, and purchase a diamond for said ring. I paid $450 for fixing the ring, a replacement diamond, and fixing all the other diamonds who were about to fall out! Also, that freshen on the white gold. I spent maybe 25 minutes in the store. The service was impeccable! Even as I waited, two more people checked to make sure I had service!The service here is beyond amazing! The prices are better than the service! I know, diamonds are not often on the list of things to do today, but when they are, go to this place!
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March 2020 by Illusions for the Blind
Walked in and was greeted with a harsh staredown by the armed security.
