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April 2024 by Brittany V.
Incredibly friendly staff and super awesome service! Buddy had a wonderful time and came out feeling much better!!
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April 2024 by Brittney B.
Such a great place! We've been bringing our corgi here for almost a year. They do a great job getting her clean and beautiful. They are very good at communicating the drop off time and when she's ready to be picked up. I wouldn't go anywhere else.
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March 2024 by Stephanie P.
Employees were so sweet and did an amazing job with my pups wash and haircut. I loved how everything turned out. Thank you!
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March 2024 by Michael B.
Searched the internet and Yelp for a good dog groomer in Tustin area, and this kept popping up on top. I've taken my two silky terriers there, and it's pretty easy to see why their customers rate them so highly. Dogs come home looking great, coat is super soft, and they don't seem traumatized by the experience. I see the same staff there every time I go, which is a good sign that there is low-no turnover.
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March 2024 by Elizabeth K.
I needed my dogs nails trimmed and after a fruitless effort of my own, I decided I needed a professional . Jorge fit me in last minute and was so kind and efficient. My pup Cali was very nervous at first but he put her at ease. He was so kind and definitely knows how to handle dogs. Thank you Jorge!
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March 2024 by Chihiro T.
My go to place to get my dog's hair groomed! He always comes back perfect and smells amazing. The workers are super nice and always accomodate on how you want your dog styled. If you give them specific instructions they will give you exactly what you want! Only downside is that they only groom dogs from 7am-12pm so if you cant make it during those times, I recommend scheduling some time on the weekend! Other than that everything is great!
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March 2024 by Leysa K.
I had no problem getting an appointment and the groomer listened to me for my dog's bath and trim. I've already passed the good news to friends.
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February 2024 by Ana P.
This passed weekend was our 2nd visit. I have a 9month golden retriever. She likes to sit and roll in her own mess. When I called to make an appointment they always give me the easiest available slot they have. Sadie had her appointment at 10am and she was only there for 2hours. She only got the basic which was a wash, brush, and nail trim. My total was about $70. The gentleman in the front is super nice and is super friendly with Sadie. Our dog is an easy dog I would say since she loves everyone. Sadie has come out clean and soft and I love how her bath smells stays on her for days. She is an indoor dog tho. No complaints on my end. We will be coming back.
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January 2024 by Sal L.
Great service! Staff super friendly and great location! Prices are reasonable! Support local business!
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January 2024 by Denise O.
This place does an OK job. I typically bring my dog here for nail trims- quick and easy. However, I booked a full grooming appointment for 12pm. We arrived at 11:55 so as to be on time. I had not heard from them, so I checked in on my dog at 2:30 (she is a 7 pound dog, 2.5 hours for a grooming seemed excessive) only to be told she would not be ready until 4pm. She was in a kennel. They were grooming a dog that arrived AFTER we did- and we had an appointment. Why book appointments if you are going to do whatever you want? Considering my dog has terrible anxiety I will likely never return to this location. To be clear- I have had my dog groomed here previously in addition to the regular nail trims. This is the second time this has happened to me and the first time I was reassured it was a one-off situation because they had been short-staffed and needed to take lunches. I am not an unreasonable person, I understand! However, they either need to hire more staff or take less appointments.
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January 2024 by T'Keyah W.
Amazing customer service treated my baby with so much love and care. 10/10 I definitely recommend!
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December 2023 by Devon M.
TLC did an amazing job grooming my two large Siberian Huskies. The front staff and groomers were all so kind and did a wonderful job. Both my dogs were calm in their care. They also finished both dogs in a timely fashion. All around great experience and we will definitely be returning!
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November 2023 by Adrienne O.
I almost hate to write a review because I'm worried the secret will get out and I won't be able to get an appointment, but these guys deserve it. I just moved to the area about a year ago and have tried MANY groomers. Trust me, if they are in Orange or Tustin, I have tried them. Impossible for anyone to give my baby Oliver the cut he deserved. No longer does he look like Bruno Mars with a bouffant. No matter how many times I begged groomers not to give him a bouffant with a super short chin, out he came, chinless with a giant beehive. I had to bring him home and re-cut him every single time. And wait for his chin to grow back. Even when every groomer had several photos I gave to them showing exactly how he should look. TLC not only took him the very next day, but they listened to my explanation and just took down notes and nailed it. I am honestly shocked at how great he looks. I'm so stoked I finally found his groomer! Now, shhhh....don't tell anyone.
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October 2023 by Darran J.
Another 5-star review for TLC Grooming. Had been going to another groomer for many years in the area. We have always had two100lb+ dogs, so we are very well versed in their requirements for grooming. Everything was fine until about 7 years ago; we ended up having several bad experiences with the other groomer, 3 that required Vet visits and remediation. After the third vet visit, we knew that we had to find a new place. Tried a couple that were ok, but then landed at TLC. You can tell that they really care about the animals (maybe more than the customers but I am OK with that :-) ) They listened very attentively to our needs and concerns, after having the bath portion, they called and recommended the de-shed add on due to the double coats on the dogs. We gave them the OK, picked them up and they looked great. I didn't want to write a review right away just to see how they did over the long haul. And they have been terrific ever since. They are definitely a little pricier than some of the other places, but less than others. So, I would say that their prices are fair for the quality work that they do. And without the Vet costs added on. Please don't mistake of judging some of the employees not being very talkative or cheerful right out of the gate. Some of the people are really shy. It doesn't mean that they don't like you, they just aren't sure about how to interact with you. If you look closely, you can see the non-verbal clues. But get them talking about the animals or what they do...whole new person. They are better now that they have seen the boys there several times, they are happy to see them, and by extension us, again. I looked at some of the 1-star reviews as I started to write this. Please take the time to go through those Yelpers reviews and the owners answer to them. TLC makes a fair point that you would never realize unless you got both sides of the story. The people working there are human beings too, just like the rest of us, and a mistake can happen. One had been coming for several years, where was the good review before the one incident? Another has an out-of-control dog that honestly sounds like they need remedial training, or can the owner not be bothered to take care of their owner responsibilities? Some people just want to complain unfairly. Look at all of the 5-star reviews. So many. Look closely at the people leaving bad ones and make your own decision. I think that they are a wonderful business, they really care about the animals. If you try them and don't like them, there are more places to go try. I have been perfectly satisfied for several years now and will continue to do business with them. Please upvote my review if you like it, or just because the boys are so handsome after being groomed, either way works for me. Good luck.
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August 2023 by Sarah O.
Took my dog in today for a full service and paid before I left. I was told he would be finished by 11 but ended up getting a call an hour later saying he was ready. My dog has dandruff, hair is cut but loose hairs everywhere. Serve iced we're definitely NOT complete. Won't be coming back... I called no answer and left several text messages and no answer.
