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January 2024 by Brett Slater
So calming in there
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December 2023 by Stanley Maeschen
Answered my question ?
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December 2023 by Raulabraham Bustamante Vasquez
Good warehouse, they serve you before your delivery time, they unload faster than in a flash.
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November 2023 by Norma Cortez
Employees are very nice and helpful.
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October 2023 by Carlos P.
Worst customer service reps might switch carriers because of these people. I wouldn't come near this branch but was told to just walk in here to drop off my trade in and couldn't even do that they re directed me to call and get a shipping label. Unbelievable.
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September 2023 by Harry T.
I was pleasantly surprised how effective and wonderful the service I received in this store. David Ortiz was very helpful, he didn't rush (unlike the rep in the other T-Mobile store), he looked into the matter carefully and diligently, and solved it in less than 10 min. Our issue was that the primary account holder in our family plan wasn't set correctly. It's not T-Mobile's fault, it was because we swapped the numbers, and the primary account holder role is attached to that number.
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August 2023 by George Mulak
Ant was so straightforward and honest. Very helpful. Instead of just installing my screansaver she made sure it was the right one. Thank you so much!!!!
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August 2023 by Phoebe Jobando
Terrible customer service my husband had bad customer service. Please improve
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June 2023 by yadira &matteo
I came in to get my screen protector replaced, for some reason my phone was not showing up. I unfortunately didn't have my I.D and asked if they can get into my account with a pin or security question and they rudely said no there was nothing else they can do. I was assisted by a man named axel and there were two other team members standing next time him saying there's nothing else we can do. I called customer service and she tried to help by talking with axel and it didn't help. I went back to the store after being outside with customer service a couple of minutes and was attended by another team member named Alexis or Alex and he was able to help me. He talked to the customer service on the phone and within 15-20 minutes I was out of there with my new protector. I wish I could have had him help me since the beginning.
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March 2023 by Eddie Huang
AVOID! Was treated very rudely by a guy named Tony. Not sure if he’s the manager but he was very unprofessional throughout the interaction, ultimately was not helpful at all, and acted very rude
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December 2022 by Waldin Gonzalez
The staff was very helpful and knowledgeable.
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December 2022 by Wendy H.
I tried to return a case and set of glass protectors to the store at the District. High drama, insee that reviews.Driving today I saw on the store on Edinger and can Red Hill. Dropped in to see if it could save a trip to Brea.There were three employees working, all with customers.Long story short, they got me in and out with no problem in under ten minutes The man who helped me was very professional and knew his stuff! What as relief!
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November 2022 by Sandi Queen
Dropped into ask a couple of questions and have them answered quickly and professionally by the fellow who helped me. I would not hesitate to go back in again for anything.
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October 2022 by Cinthia L.
Great service and friendly staff. They got us in and out in a timely matter and we got free bags
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September 2022 by Priscilla B.
Came in and Amy helped my boyfriend and I out. She was very informative and helpful and very sweet. Also very patient with me lol. I usually go to this location and have only had good experiences with the customer service there.
