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February 2024 by Vy P.
The entire staff at this branch at wonderful! I recently started a small business and had TONS of questions -- Juliet (manager) answered all my concerns in full detail. The process to open an account was seamless with Janice, and every time I come into make deposits, the associates couldn't be any nicer. I'm greeted by my first name every time and am always treated with attention and kindness. I couldn't recommend this staff/branch enough!
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February 2022 by Gregg M.
After speaking with the corporate representatives I decided Sunwest Bank is too small and disorganized for my business needs. There are lots of better options in Orange County.
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April 2020 by Luke H
During the CARES act, Sunwest Bank advertised they were taking new accounts to assist small businesses with PPP loans. My bank was not providing these loans, so I immediately completed an extensive application through the online system. I received one email confirming the new account application was submitted, and then have been unable to get an update for over a week and a half in opening a simple small business checking account with them. No emails have been responded to, and now I have missed out on submitting a PPP loan application because they have delayed so long with opening an account. That's an immense amount of money lost because of this extensive delay on the part of Sunwest Bank.If you are looking for a small business bank, take this experience under consideration. I understand that this recent situation has been overwhelming for businesses and banks alike, which is why most banks were not advertising that they would take on new accounts. Sunwest Bank was explicitly advertising that they were able to submit applications for new accounts, but did not come through even in opening the account.**I will update this review if/when I ever hear from Sunwest Bank. If I do not update the review, assume I have not heard back from them.
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April 2017 by Ausencio Salgado
Great service, thank you!!
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June 2015 by Nicole S.
This location is perfect for me. Right of the 55 and close to my favorite coffee shops and eateries in the downtown area. Staff is incredibly sweet and attentive and parking is always a breeze.
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May 2014 by Cindy B.
Don't use this bank. Completely a joke!! Small and not helpful. Came in to cash a check and they wouldn't do it until they received a call from the person that wrote the check. Ha ha really? How Micky Mouse can you get?
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October 2011 by Melinda D.
If I could give negative stars I would. I used to do business with Pacific Coast NB. once Sunwest took over their assets and branches, all I could think about is getting rid of these guys. With the exception of the tellers in San Clemente & Encinitas the place is run by people who could care less about you, your company, or your business. After being charged $1.50 for making too many deposits last month, I'm done.
