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March 2024 by Lidia G.
A friend of mine has referred me to this collision center because he had excellent experience there in the past, on multiple occasions. Even with his recommendation, I did a lot of online research and read reviews before contacting Sterling Collision. Like many car owners, when it comes to my car, I'm very particular and very selective about who is working on it. Ray and James turned this otherwise unpleasant situation into an awesome experience. Everything was fast, prompt, exceptional. Attention to detail, quality of work, and customer service was beyond my expectations. I cannot believe how good of the job they did, and I'm taking time to write this review to let the others know. Don't even hesitate - your car is in the best hands here. Not to mention, their facility is built to the latest standards approved by the most prestigious and exquisite sports car manufacturers. There is no other facility like that in California, or nearby states. It's as good as it gets. As I share my experience with the others, they are mentioning Sterling Collision as their best ever collision repair experience as well.
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February 2024 by Sue H.
I highly recommend Sterling Collision. My dealer referred me to Sterling for a door ding that turned out to be more complicated than it looked. Brian Rivera was a pleasure to work with and helped navigate complicated and time consuming insurance reviews. He never lost his patience, always communicated in a timely manner and resolved all issues. Sterling Collision is fortunate to have a staff member with such a high level of professionalism and customer service. Regards, Sue Hamrock
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February 2024 by Morgan R.
My wife and I took our vehicle here after a crazy freeway incident. Honestly I dred dealing with collision centers, due to not having a good experience ever really! We worked with a gentlemen named Brian Rivera, who was WONDERFUL! I can't even begin to describe the amount of detail this guy knew about our car and cars in general. He was literally on the ball with everything. I was constantly updated, I didn't have to hound this place to figure out what's happening with our car. It really was such a different experience than I have ever experienced when getting my car fixed. I would ONLY come here and have told anyone and everyone about it! You can tell that they hire people that really care about cars and ACTUALLY KNOW about them. Thanks guys!
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February 2024 by Crispina R.
The service was the best. Everything needed was fine. Great Quality work. Don't settle for less Worth every Penny Thank you James Norman fur great service and getting the job done. Awesome - My car is back to normal or should I say even better. Thank you Recommend them highly.
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February 2024 by Danh A.
Sterling is a great place I recently got in an accident and my vehicle was disabled. I called Robert since he helped me on my last claim and with no hesitation Robert contacted a tow truck to get my vehicle towed. Unfortunately my vehicle was deemed a total but if I ever need a body shop I will definitely call Robert at Sterling. This place makes me feel taken care of and that's why I will always go back when ever I'm in need of a repair shop. Also they are VW Certified and that keeps me a peace of mind.
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January 2024 by Ren M.
They did an excellent job. My car ended up being a total loss but James made the process easy and smooth. Thank you so much.
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January 2024 by michael louie
Robert Anaya was my advisor.Ding on driver side rear door by handle on 2021 Porsche Panamera with dark blue metallic paint. Repaired area looks like dealer new. Great work.
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January 2024 by Caitlin Harris
Brought my Audi RS3 to Sterling. This was my second time working with them. And again, they impressed me! Great work. RS3 looks brand new. They pay great attention to detail and provide the quality service you expect when bringing in a luxury car like mine. James was my advisor, and he’s awesome! We were having trouble with my insurance, and he did absolutely everything he could to get my car back to me as soon as possible! I appreciated that so much. He’ll go to bat for you!:) James was always available when I had questions, friendly to talk to, and very efficient. I knew my car was in good hands. Thank you!!!
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November 2023 by Josephine Morris
They did a great job on my Lexus. Had a fender bender on Main last week. It looks as good as new now!
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November 2023 by Flavio Bernitiez
Really please with the job they did on my Lexus. Fair price and looks good as new now
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March 2023 by Brittnie Villasenor
I have had an amazing experience getting my vehicle fixed here with the help of Bryan Mercado! He provided outstanding customer service throughout the entire process. My car looks brand new, I can’t believe it’s the same car! I am so happy! He made this process as fast and as efficient as possible! Would highly recommend this body shop to many others and would definitely be bringing my car back here if needed!
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March 2023 by john lafferty
My 2007 Porsche Cayman was side swiped & I called Sterling only to be told that they wouldn't work on cars more than 10 years old.After talking to the local Porsche dealership, I was given the number of Stirling's owner.He told me that he'd introduced that policy but he would consider working on my car. Send photos, which I did. He replied (on February 14):OuchGive me a fewI didn't hear back "in a few" so texted back on the 15th. His reply:Haven't got a call back yetDon't know if the quarter panel is available!I will call them tomorrow again sirAnd that's the last I heard. It's two weeks later, and the car was just transported to West LA to a body shop I trust.Now that's customer service
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March 2023 by Lubos Durdovic
Great service, customer friendly, visited to get quotation.
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January 2023 by Shelley Perlin
Wonderful facility! Susie is wonderful and helpful! Our adjuster Robert has been so very professional and keeps you up to date.. this facility is A++ ... highly recommend this facility!
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December 2022 by Martin Cantu
I have no words to adequately convey my appreciation for Sterling Collision Center's work on my car. In my perspective, they handled things rather well given the circumstances. They put forth a lot of effort to make sure I had a good time, and they provided outstanding customer service throughout the entire process.
