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February 2023 by Stacy Seymour
Very rude Manager named Ana. I ordered 3 tubes of color and gloves for delivery. The color arrived but no gloves. When I called back I asked to speak to somebody about the problem with my order and she said yes I forgot to call you back because we were out of size medium. I said, I’m sorry that’s no excuse I ordered them and they’re not in my delivery, you should’ve called me back and let me know that you were out of stock. She said yes but I was too busy to call you back. UNACCEPTABLE! I don’t care how busy you are, it was an order and you needed to have let me know you were out of gloves and given me a different size option. She was beyond RUDE! I am taking my biz elsewhere and not bother with rude sales people who have zero common sense.
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January 2023 by S G
Why is it that every time that I come here that every female acts like they have something stuck somewhere , I just spoke to a female named Jessica , dry as a dessert. No personality, no hello, no how can I help you. When I asked a question, well she doesn’t know. Just a blank stare with sour prude ugly face. Go back under your rock.
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November 2022 by Lynn H
Good service.
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November 2022 by Alice H
Very helpful.
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October 2022 by Rainie Y
Good customer service
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October 2021 by Mexicanmaiden62
This place is fine and the staff is fine. The lady tried to help me the best she could considering that there was no more redken bondor lighteners available which they need to get restocked on. I came in to get a packet of lightener from the brand Redken as mentioned but no such luck instead I was recommended by the lady to use the Pulp Riot lightener which left me with horrible scalp burns, I must have had an allergic reaction to the bleach and not only that it didn't even lift me to a pale yellow and I used 20 on my virgin roots. I would say this lightener is a zero star but everything else was fine. I did manage to get some shades eq toners.
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October 2021 by WEST VELYN SNIPES
Very rude and unhelpful staff. This was my first time going here and it was not a good experience. The manager Brittany is a very unwelcoming and a rude person. I had questions that she wouldn’t help me with and she refused to help me with product knowledge. She’s very condescending and bad with communicating. Wouldn’t recommend this location especially if you have questions.
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October 2020 by David Harrell
My Fiance and I go here regularly and it's always great. We are grateful that they opened this close to our home in Tustin. If you need a Saloncentric, it's right around the corner now.
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October 2020 by Eleni Dalis
The most friendliest staff and their very helpful. They give me a call when they are having a sale and will put items aside if I ask. I go out of my way to only shop at this Salon Centric.
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October 2019 by Vanessa Benavidez
This place has been awful. I have gone 3 times and all experiences were not pleasant... girls were not helpful. The last time I went in while they had a sale and there were multiple girls working up at the counter and not one of them greeted me or looked my way! They never have what I need. I'd rather drive to the Orange location on Katella-The girls at that location are super sweet and helpful and have the most excellent customer service skills.It's not been the case for me at this location. I will never go back.