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February 2024 by Richard Walkowiak
Andrew was the MVP with his staff. Helped with the install when I ran into some rust issues with my Ford Explorer. Very friendly and even more helpful. I would recommend to everyone to go here for any car racks, etc…My rack made it through snow storms, rain, you name it across country camping roadtrip in December to Spokane WA. Stops made were Big Sur, Redwoods Forest, Portland, Spokane, Lake Tahoe, and Death Valley. Looks new still!
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February 2024 by Kisa Castro
From the moment we walked into Rack Attack, it was clear we were in for a top-notch customer experience. Victor and Sun, the employees who assisted us, were nothing short of phenomenal. Their expertise and patience were evident as they guided us through the wide variety of roof racks and cargo options available. They took the time to understand our needs, ensuring we made the perfect choice for our vehicle.What impressed us most was their knowledge of the products. Victor and Sun didn’t just sell us something; they educated us on the best cross racks and cargo solutions to fit our lifestyle and budget. They were attentive, answering all our questions with clarity and insight, making the decision process incredibly smooth.Not only did we leave Rack Attack with exactly what we needed, but we also left with the satisfaction of knowing we received the best possible service. Victor and Sun went above and beyond, making our experience memorable and enjoyable.If you’re in the market for car roof racks or cargo solutions, look no further than Rack Attack. Their unbeatable combination of knowledgeable staff, high-quality products, and excellent customer service, especially from Victor and Sun, makes them the go-to place. They’ve earned a loyal customer in us, and we highly recommend them to anyone looking for car rack solutions.
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February 2024 by Mark Girardeau
This is such a cool store! I spoke with Seth over the phone before coming in and he helped me in the store as well. He knew everything about each crossbar and which cargo boxes would fit my car nicely as well as which size would be good for what I'm using it for. Everything I needed was in stock and it was a very convenient. After checking out, he even let me know if I have any difficulties installing my rooftop equipment to jus give them a call.
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February 2024 by Zachary
Awesome shop to just look around in, they've got a ton of product and it's set up pretty cool. Came in looking for a Thule roof box, and purchased it and had it installed in under 10 minutes. Employees there were super helpful and efficient, definitely will be back. Thanks guys!
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January 2024 by Sarah
The Rack Attack employees provided exceptional service and support when I went in for a new lock and key for my Thule box. They were professional, knowledgeable, and welcoming. The store has an easy to get to back parking lot where one of the employees quickly installed the new lock and key for me. I highly recommend Rack Attack in The Market Place in Tustin, and will return for any future rack needs.
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January 2024 by Chris Stiner
Great guys. They helped me with Yakima bike rack. Would highly recommend.
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December 2023 by bill Beckman
Excellent customer service
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December 2023 by Michael G
These guys are the best! They helped me get my lost key for my thule very quick and were very nice/helpful! Highly recommend going to them! Spent an hour at REI looking for keys before going over here and getting it done in 10 minutes! Thank you!
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November 2023 by Jesse Tilley
This place has a ton of of nice stuff, racks from Thule, Kuat, and Yakima. They also sell rooftop tents, coolers, lights, etc. I needed help with a Thule rack Victor got me taken care of really quickly. I highly recommend Victorians Rack Attack.
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October 2023 by Bianca Leijon
I have a 2012 Toyota Prius C and I had been under the impression that they couldn't support a roof rack due to the dimensions of the roof and windows. Well, Rack Attack's website gave me hope! They had an entire list of various hardware that would work on my car. I decided to call and ask for advice, and they were incredibly helpful! I can't remember the name of the person I spoke to, but he gave me a great discount and even included free locks for the rack! I didn't expect them to uphold this promise since it wasn't on the receipt, but they followed through! I spoke to 2 or 3 different employees throughout the experience and they were all very knowledgable, polite, and generally friendly. They ended up installing the rack and box for about $180, and while the entire setup was understandably expensive, Rack Attack helped make it more affordable and safe. I highly recommend having them install it. It only took about 2 hours, and while I'm confident I could've done it myself, the installation instructions were fairly complex and certainly would've taken me all day to figure out, especially considering the specially sized tools I would've had to hunt down. Plus, they needed to order special parts for my silly Prius, which included more complicated instructions.I decided to write this review after our trip to Idyllwild. I ended up moving the box over to the passenger side like the employees recommended and it improved my ability to access it. They also claimed I'd hear wind noise, but in my Prius, this wasn't the case, despite its location on the roof and whether it was weighed down. We had the box fully loaded, too! If you're wondering how the car handled the extra height, it was barely noticeable. The weight, however, made a small difference when it came to acceleration and mpg. Not much, though, and it also wasn't noticeable when it was empty. I still recommend taking it easy on tight turns.Go for it! It's been a great and convenient experience!
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October 2023 by Charles R
The staff here are extremely helpful. I purchased a Thule Arcos system for my car and they gave me recommendations for the 4-pin to 7-pin adapter I needed to get the lights to work. They helped me hook everything up and rekey the locks to work with one set of keys.Their prices are great, customer service is awesome, and they have a ton of options to browse. What’s not to like? Highly recommended if you’re looking for car storage, roof racks, hitch racks, and similar accessories.You guys are awesome!
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October 2023 by Benny Eligio
I went to the Tustin store and was greeted by an employee named Sun. He was very friendly and asked me if I needed any help. I’ve been researching prices on the internet for a Yakima Overhaul HD rack kit for my truck. I have a Retrax tonneau cover and thats the only rack that will work. i found that Rack Attack had the best prices. I knew exactly what I needed and and showed Sun the part list with prices and he verified that thats what I needed and if those parts were in stock. I purchased those parts and Sun helped carry some parts to my truck. This whole transaction took maybe 20minutes. Great job Sun and thanks for your help. Aloha ??
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October 2023 by Sen L.
Came in to buy some spare parts and had a great experience with the Andrew and Son. Answered all my questions and was very friendly. They also had the spare parts I needed. Definitely come back to buy my next items.
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October 2023 by Nick K7
**Rack Attack Stars**I recently made a purchase of an iCamper 3.0 from Rack Attack, and I must say, the experience was truly exceptional. Son, Victor, Andrew, and John went above and beyond to ensure that I was not only informed about my purchase but also confident in my choice. Their knowledge, combined with friendly service, made my visit memorable. The install was executed flawlessly, and the price was absolutely on point. I highly recommend Rack Attack for anyone in need of quality service and top-tier products. Kudos to the team!
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October 2023 by Nick N.
**Rack Attack Review: 5/5 Stars**I recently made a purchase of an iCamper 3.0 from Rack Attack, and I must say, the experience was truly exceptional. Son, Victor, Andrew, and John went above and beyond to ensure that I was not only informed about my purchase but also confident in my choice. Their knowledge, combined with friendly service, made my visit memorable. The install was executed flawlessly, and the price was absolutely on point. I highly recommend Rack Attack for anyone in need of quality service and top-tier products. Kudos to the team!
