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February 2024 by Rosie Rios
Pay bill
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May 2023 by Nicolae B
Went to check if they can help me with my account settings, the lady in the front told me right away that she can’t help and i have to call corporate . I was told by customer service that i can go to any local stores and they will help me however the lady told me she can’t help , also the phone number she provided for the corporate was wrong.Worst store ever!!!Went to a different store and they were able to help me in 20 minutes everything was done.
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January 2023 by Claudia G.
BE AWARE! Maha the sales associate is a thief, literally a thief. She tried to get away by overcharging for who knows what and refused to provide a receipt. She was trying to steal $100 bucks from us! Always make sure to get a receipt that shows the charges. She also changed the name on our account. I had to call Metro PCS so that they can flag the store and have her issue me the refund. When she was processing the refund she asked how much did he pay?.. like really? You should know. Thankfully we were able to get our money back.
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October 2022 by Latrisha Regnier
I had great service a this location anais went out of her way for me she is very pleasent great customer service I highly recommend to ome to this location if you want great service! ???
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June 2022 by j good
Anais Cortez had been excellent more than once, give her a raise !
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March 2022 by Jessica Fickes
All I want to give a shout out and say thank you soon much to Anais and Johan that work at the store!! They were AMAZING, very helpful, patient (cuz I'm crazy and hard to deal with) lol. There customer service was on point they are thee BEST! THANKS AGAIN GUYS go down and get yourself a new phone and bask in the greatness of those two there wonderful! If I could give 20 star rating I would!!!!
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February 2022 by Yolanda Ojeda
Monseand anais were great help thank you.
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December 2021 by Jo V.
Kevin and Jose were extremely friendly and helpful. They helped us purchase an iPhone, case, screen protector, and charging plug. They even helped us switch to a different plan so that all the lines on our existing Metro account have unlimited data for no extra cost since there was a promotion going on. They were so kind and professional. Thanks, guys!
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September 2021 by vicky sapra
I bought a new phone and and we don't like the phone was there return to phone lady in the store she said we don't take it back if you upgrade but if you have new line will take it back in 14 days☹️
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August 2021 by Anna Kinzel
If you white person never go to that location young man by name Jonathan was really rude and disrespectful always inroupting when i try ask any question. Don't want help at all.
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March 2021 by Angela R.
I am giving 5 stars because I had the most wonderful experience of customer service all thanks to cynthia! she really went out of her way to make sure I got all my questions answered and she took her time with me she never made me feel rushed and made me feel really comfortable and confident in making my decision for my phone and plans. I will be returning. thank you so much cynthia!! if you want great customer service experience make sure to ask for cynthia she will take care you.
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January 2021 by Mc Jagger
Priscilla help me get a new phone and gave me a good deal :)
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January 2021 by Christbepraised
Not as helpful as other stores I've been to
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April 2020 by Nelly N.
Extremely rude employees that do not want to help customers! Avoid this store if you can.
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February 2020 by Lilia Caspillan
I went to this location and Rosie and Priscilla were the best reps I have met with Metropcs....they were both an excellent employees...they both willingly help to fix my IPhone issue. Thank you metropcs for having such a great employees!
