September 2021 by Barbara Montgomery
If I could leave zero stars I would. The employees here are HORRIBLE! I had an appointment for 1:15 pm. I arrived 5 minutes early, signed in at their kiosk and sat down. I waited for an hour but had another heath appointment to get to. When I went up to tell the receptionist she was very snotty and said I would simply have to come back. I won't go back there. She never even got around to calling me up to see what I was there for.
September 2021 by Thomas DiJulio
My urine screening had to be split specimen but the tech only prepared 1 specimen and my copy of the test said "split specimen? No". I realized this driving home after my screening so I called back the site. I told the tech what happened and he replied that they actually did everything right and then hung up on me mid sentence as I started to reply. Everyone else working there was fine. Not sure who this tech was, an Asain man. He was rude the entire time even during the collection process.
September 2021 by Dolores R.
The worst place to get your lap test done ,they don't know what there doing there slow and rude .
August 2021 by javad ilkhchooyi
it take 10 days to get the result with quest it take only 24 hr they are joke10 days for blood test report
July 2021 by Jessie P.
Horrible customer service. The check in staff members are unpleasant. Place is not clean.
July 2021 by Carlos G.
Horrible customer service. Very long wait time despite getting there early. Would not recommend this place and would not be coming back.
July 2021 by Courtney Beachner
The building is old and they should probably get a lit up sign but it's easy to spot right on the corner. The staff was friendly and the front desk ladies answered my questions right away. The parking lot was full when I came out, so I'd suggest arriving early if you're coming in for an afternoon appointment. I got my drug test done & was out the door within 15 minutes.
June 2021 by Julio C Piceno
One of the worst places but had to come. Rude service, staff takes their sweet time and they ask you not to eat for some test then after 3 hours you still wanting. Will find a way to fix this there must be a way to either get faster staff or get rid of some of them.
June 2021 by Brandon Salvatierra
They were nice enough on the phone, but failed to tell me that they close at 3pm, so I drove all the way here to arrive at 3:07p... I won't be coming back and will use another lab service moving forward.
June 2021 by Dr. “Dr. Sobhanian” Sobhanian
One of the worst centers I have been in. It is dirty, disorganized. Employees on the front desk are rude and condescending. There is no information about your wait time with or without appointment. If you can avoid it, do it by all means
May 2021 by Leslie F.
One of the worst experiences I've had getting labs done. Front office is unprofessional and condescending. Their website isn't updated, so people would come in with the same questions. Wait times without an appointment we're close to 2 hours. I'll never come here again.
April 2021 by Valeria Palumbo
For employment drug screening. 12:30pm-2:30pm. Got up early, so I thought, when I arrived by 7:10am. There were 15 people ahead. Went to sign in, and some receptionist lady didn't seam to be patient or consider other foreign patients trying to sign in. (I understand it's stressing times but be a better person for your public work; this company needs to hired personel to fill the demand) after sign in, a few minutes later, I was called by the reception, only to find out they only provide drug screening 12:30-2:30. I called another labcorp at newport beach, same deal(I'd rather go to the newport beach facility; I've been there once before, and it's nicer and quiet, walked in 2min wait time. TIP: since its the same Lab, they will send my results to my employer, even though I was initially sent to the Tustin location). There is no signage of the different services times nor on the website. Unfortunately, I'm sure I'm not the only person this type of situation has happened too.
March 2021 by Tejas Vakil
Very poorly managed. Avoid this location unless this is the only location and u have no other choice.. Very unprofessional.. not sure if they Atmore cleaning after every blood draw.. I personally saw one left other came but no sanitization was done even in this time of Pandemic..
March 2021 by Pamela Campos
I would like to share my experience at your Tustin location. Every time I go in for my lab work. I am greeted with friendly smiles. There is a girl at the front desk named Tina, and she is always so friendly and helpful. I appreciate how sweet she is.
March 2021 by Jackson Yengo Thome
Very rude receptionist. Can not even understand what he says. They open 7am, but some exams are just between 12:30 to 2:30.Looks dirty place also.Hope do not need to come back.