-
February 2024 by Ed R.
I was looking around for a Boss Katana Air desk top amp. This place was 1 of 3 local shops that carried it and had it in stock. I was calling around checking prices and availability and noticed that one of the stores stood out far above the rest in service. I was very pleased with the help Melanie gave me. I was getting ready to leave my house and go pick it up when I received a return call from her saying they were having trouble finding it and I should wait for her to call back before coming in. 10 minutes later I got the call and she seemed excited to tell me she had located it. When I arrived, I was greeted by Charles who gave me the run down and let Melanie know I was there. She came right out, retrieved my item with big smiles, answered all my questions and invited me back. The service and energy in this place were upbeat and refreshing. I will be back for sure when it's time for a new guitar.P.S. A little shout out for Nathan who said he played a big part in finding it right above her head. LOL
-
February 2024 by Ed R.
I was looking around for a Boss Katana Air desk top amp. This place was 1 of 3 local shops that carried it and had it in stock. I was calling around checking prices and availability and noticed that one of the stores stood out far above the rest in service. I was very pleased with the help Melanie gave me. I was getting ready to leave my house and go pick it up when I received a return call from her saying they were having trouble finding it and I should wait for her to call back before coming in. 10 minutes later I got the call and she seemed excited to tell me she had located it. When I arrived, I was greeted by Charles who gave me the run down and let Melanie know I was there. She came right out, retrieved my item with big smiles, answered all my questions and invited me back. The service and energy in this place were upbeat and refreshing. I will be back for sure when it's time for a new guitar. P.S. A little shout out for Nathan who said he played a big part in finding it right above her head. LOL
-
February 2024 by Al Ca
Good prices. I needed a bass gig bag and they had exactly what I needed for only $30. What's nice is after further inspection, Sweetwater was offering a lower price but would have made me pay shipping. The ability to drive to Intl House of Music and pick up the case was cheap and convenient. I also saw they had a Nord Stage 4 for only $4000 which is about $1500 cheaper than Guitar Center. Overall, nice store.
-
February 2024 by Robert Martinez
This place is incredible fully stocked, and the staff is so friendly, I received the best customer service while I was there. If your looking to purchase any type of musical instruments this is the place, they have everything. ?
-
February 2024 by Diamond Shua
I get my reeds and whatever I need for my instrument. Always going back. 2024 Update: The people in the band and orchestra department are really nice and have amazing stories.
-
February 2024 by Robert Palfini
Bad place for beginners to come. I had a broken guitar string and the employees really wanted to help me with restringing, but weren't allowed to because of their manager Brian. Long time (10+ year) customer couldn't get helped properly because of manager so I will be going to another nearby store that allows their employees to properly help customers.
-
January 2024 by Denise G.
Great little spot a variety of instruments. Only negative feedback would be the perverts behind the counter openly and loudly talking inappropriately in front of customers. I edited my post because it had complaints. And instead of removing those employees they are protecting them. One was 19 years old & the other one looked mid 20's
-
December 2023 by Em B.
A little hidden music treasure in Tustin! My family and I buy music items from here time to time and the staff are always very polite and helpful. Every time we call, they're always great on the phone too. The outside does not look like much but there are so many precious music instruments inside for your choosing. I did not even know but you can rent out instruments! Ask about their program for kids who are learning instrument in school. Instruments from school is usually not the best. The store is very organized and staff is always there to answer questions. It is nice to have a music store close to home. It's inside a shopping plaza with plenty of spaces to park and places to eat as well.
-
December 2023 by Food L.
What a humble, respectful and genuine group of people and atmosphere. Brian C. was such a helpful and friendly guy who helped me select my first true love - the Martin DJr-10. After gone through five guitars in my life, this is FINALLY the one. Brian seems to have mastered the art of selling without selling. He patiently asked questions to learn about my requirements, what I really need, not what I think I need. Once he learned of what I'm looking for, then he recommended a few for me to test out - a couple of Taylor's and Martin's. Then, finally, the combination of size of the dreadnought junior and the sound echoing off the its natural hardwood, the Martin D Jr-10 completes me. Thank you Brian!
-
November 2023 by kurtcobainenstein
Got my trusty Fender Stratocaster set up by Don at the work bench, work was done very quickly and the guitar plays like a dream! Definitely taking all my guitars here for future setups!
-
August 2023 by Sydney E.
As an OC native, I've been to every music shop around, big and small. Over the years music stores change, and it just hasn't felt the same. A friend of mine recommended I drop by this store for guitar repairs and gear purchases. Wow was I blown away! Your care for customer service and making it a positive environment for both professional and up-and-coming musicians is amazing. Don came highly recommended for guitar setups/repairs. I won't be taking my guitars anywhere else from now on. I've never gotten my guitars back so quickly from a setup! (And I came in with 2!) Shout out to everyone on the staff for making it a welcoming and kind environment. And really appreciate the care to get my guitars back before my recording studio session. This is the only OC music store you should be going to. Don't waste your time anywhere else, they won't live up to the bar International House of Music has set :) THANK YOU AGAIN!
-
July 2023 by Aileen J.
As a new ukelele student with a borrowed instrument, my teacher recommended the purchase of an electric chromatic tuner. This store is huge! One of the staff members noticed I seemed kind of lost and helped me with my purchase. He took the time to suggest a particular brand, and he gave me good reasons that made sense. He even showed me how to use it on a display instrument. Thank you, "AXGONZAL" (according to my receipt) for your kind and knowledgeable assistance! This was definitely a good reason to go to the store for the personal touch and not just buy something online.
-
July 2023 by Gerry R.
There is a wide selection of instruments with very helpful staff. It is a great place to do business
-
June 2023 by Erik Rozell
Until my son's Yamaha 650 clarinet was playing an octave off, I would never had gone out to find these guys. Let me say that a 650 is not something you want fixed by amateurs. Well these guys were 110% on it. A younger lady (Melody) took one look, said, she saw a missing pad, some damaged cook and a few loose items. 30 minutes later it was good as new and smooth as silk.The wait was not bad, they have a very entertaining store with everything....yes everything...well maybe not a didgeridoo, but you get the idea....a lot of musical instruments and very friendly and helpful staff. They really made a positive impression. I would especially like to thank Melody (seriously that's her name) who hooked my up on the repairs. Super smart skilled girl with tools . I would highly recommend.Side note: Prices appear to be competitive and they had a nice selection to choose from.
-
June 2023 by Jacob Kramer
I've been coming here for a while, their selection is good and their staff is knowledgeable... however, Don the repair man is PHENOMENAL! He's setup or repaired just about all of my guitars and always does such a great job. Even though I don't live near the shop, I always travel out when my guitars need work because Don knows what he's doing and makes sure the guitars are playing their best. Thanks!
