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March 2024 by Brian ..
Stay away they straight up lied! They told me my AC evaporator was leaking and that it needed to be replaced for $2k. Adding other maintenance "issues" my total cost was going to be $3,840. I got a second opinion. Turns out there's nothing wrong with my evaporator and it just needed Freon. In fact they might have flushed the Freon intentionally. Also, other maintenance issues were not necessary. Like my ignition coils were recommended to be replaced without my engine light ever turning on. Serpentine belt had just been replaced and they said it was the original one and I need a new one. They charged me $250 for the bs diagnostic tests they did. Very shady place.
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March 2024 by Arun Widjaja
Rudy is very knowledgeable and helpful. Had work done here before and they detail the repairs needed and send a video of the problems.
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January 2024 by Brian P.
Been bringing our vehicles for years. They never disappoint with quality repairs in a timely manner. Love the video approval.
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January 2024 by Jennifer Holm
Friendly staff. Explain everything they do. Get things done in timely manner. Love it here:)
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January 2024 by Ray R.
I don't have much trust mechanics but Irvine Auto care is the exception. These guys are very trust worthy and professional. Took my Tacoma here and a few hours later got a video texted to me of everything that they recommended, and why they recommended it. They point out their recommendations and in the video explained everything. They are very thorough it's nice to be able to drop off my truck and know that they are not going to try to tack on unnecessary services. Everything is video documented Can't recommend these guys enough.
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November 2023 by Kevin Parra
Highly recommend it. Great friendly service. Thanks for the repairs.
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November 2023 by Ricky Wong
Service is good and fast. I had my car engine oil change and brake service. The staff was patient to explain detail to me. Price is reasonable.
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June 2023 by Mauricio Klamt
Irvine Auto Care is a good company, very reliable, and quick response. Every time I go there I get a video of what he recommends. John is always there to help me.
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March 2023 by Rafael Limgenco Calleja
On my first visit to Irvine Auto Care they seem to really care about customer trust. Before I was charged for anything I was sent not only an itemized work authorization request form which detailed the work needed to be done, it’s urgency, and cost, but I was also sent a video about the state of my vehicle which detailed what is working and what isn’t. I will be back for future auto work as long as this kind of service remains the status quo.
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March 2023 by K Rrr
Quick, professional service. You can park out front in the parking lot and leave your keys with them inside.
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January 2023 by Susan Caiopoulos
I can’t say enough good things about Irvine Auto Care! We had an out-of-town visitor from Utah with a bad alternator, and they got us up and running quickly and really saved the day! They even made sure that the tires were properly filled and the fluids topped off so that our young visitor could make it home safely.THANK YOU SO MUCH!!!!
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December 2022 by Adrian B.
I have been coming to John, Geoff and their team for years. I know I can always rely on their shop any time one of my cars have an issue. They have saved me from several headaches and are always honest and straightforward with the needs of my vehicle. I continue to recommend this shop to all my friends and family.
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December 2022 by Luther G
3/24/2022 update...Jon & Adrian & Team are still at it. Still providing excellent service and expertise. This shop is legit! ONLY place I trust with my family's vehicles.Thank you guys for all your hard work! Very very much appreciated!4/21/2021 update... literally the same exact experience from 2 years ago. Except with our 2018 Q7 this time.Made an appointment over the phone for a morning drop off at 8am. 1040am Jon let's me know car is all checked out and they're working on it now. Gave me updates and provided some factory maintenance suggestions. I appreciate the information and advice. Our vehicle is in great hands with Irvine Auto Care!2 years ago- Just had a great service experience with Jon and the rest of the Irvine Auto Care team.I called yesterday to schedule service on a 2011 Lexus IS250. It was already afternoon so they didn't have any same-day openings, but I wasn't in a rush so I didn't mind waiting until the next day for morning drop off.I was greeted immediately by Jon and he is extremely knowledgeable and let me know exactly what to expect. 8am drop-off, 10:30am follow up with updates on the vehicle, and finally 2:45pm car is ready for pickup, they close at 5pm so no rush. Simple and easy.Thank you Irvine Auto Care, we'll definitely be back!
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December 2022 by Anthony T.
John and his team here are awesome! Very honest and professional service and the only mechanic team I trust to work on my vehicles and I am VERY PICKY about who I let touch under my cars hood. Here's an example of how John goes out of his way to show he truly cares for his customer. I had a concern about one of my cars and he took extra time to review notes from prior services to alleviate that concern. He definitely did not have to do that as I know very well that his team is extremely busy. Pro Tip: You need to almost always call in ahead of time as many of his customers make appointments to get their cars checked out.
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December 2022 by Anna C.
Excellent customer service! John my service adviser was extremely helpful. He was very thorough and accommodating. Upon completion of the service, I was sent a live video of the procedure that was done to my car! I had never seen that before! I recommend this shop.
