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December 2023 by Marianne Joy P.
The under front side of my car was dangling loose and I was concern that it would need replacement part. I am so pleased that Fix Auto Tustin has integrity!!! They just fastened the underside and I was on my way. The place is clean. The staff are personable and professional.
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November 2023 by Erick B.
No body wants to need a bodyshop, but if you do and you want your car taken care of these are the guys to take it to. My car was done on time, it was repaired perfectly and with 10K worth of work it was done quickly all the while I was kept informed by text (who wants to call somebody)! Painless! FIX AUTO Tustin, I hope I never need you again, but if I or any of my family or friends do I know you will take great care of them. Thanks FIX AUTO Tustin!
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November 2023 by KR Remoroza
Took my car here twice! And johnny at fix auto is the man!! His Team is awesome! Both instances came out perfect like nothing happened to my car!! AAA+++++ work! Highly recommended! Dont think! Just go with them!
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November 2023 by Kr R.
Took my car here to get worked on TWO times and they both came out perfect! Johnny is the ish!! AAA+++++ for the work! Highly recommended for any bodyshop work/need!! Dont think, just go with them!!!
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November 2023 by Rodrigo Viray
I had a fantastic experience with FixAuto in Tustin. The team at FixAuto demonstrated incredible expertise and professionalism in repairing my vehicle. They went above and beyond to ensure that my car was restored to its optimal condition. Their services were equally impressive, as they provided thorough testing and quality assurance for my vehicle. I highly recommend their services to anyone looking for top-notch auto body repair from collision etc. Thank you, Jonathan and the team of Fix Auto - Mosher Ave in Tustin CA , for your outstanding work!!??⭐️⭐️⭐️⭐️⭐️Service: Body & Trim
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November 2023 by Adam Dang
They did a great job making my car look new again. Thanks Adrian for making the whole process smooth! I will be referring people to this location for sure.
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October 2023 by Fatih D.
I wouldn’t even recommend this place to my worst enemy…They installed the parts and didnt fit well. I pointed that out to them when I picked up my car. They said they would order new parts. I waited for 2 months and no updates. I tried to reach out to the technician but he ghosted me. Then I showed up at their place and talked to the technician. He said they changed their mind and not gonna order new parts. They said “take it up with the manufacturer”. Well, I am not the one who ordered the parts, I am not the one who manufactured the parts and I am not the one who installed them. Why the customer needs to deal with it??? The technician admitted that they had realized that parts didnt fit well at the time of installation but they proceeded. I asked the technician as to why he didnt respond to my text last 2 months and he said he was busy. He didnt care and just smiled. Well that shows how much they care about you. Take your business elsewhere if you dont want hassle.
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October 2023 by Ryan N.
So the wife got into a fender bender, ugh..... State Farm pointed us over to Fix Auto Tustin once more (we had been here long ago when I was rear ended in the Honda) and we anticipated good service, we were NOT disappointed at all - now the one downside - it took awhile to get done - BUT hear me out - Communication was great, the delay was caused by part sourcing from the manufacturer and they kept on top of it - overall work done (and yes we checked her head to toe) was outstanding. Hood fixed, Hood latch, front bumper, front grill, few issues with the air conditioning, all addressed in as timely a fashion as possible and boy was the wife relieved when she got her Jeep back. Thank you Fix Auto!
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September 2023 by Bill Lasher
Fix Auto was nothing less than perfect. Spent 10 minutes dropping off car. Received estimate in less than 1/2 a day. Jonathon was my Fix Auto point of contact. He communicated with me via text and voicemail throughout the entire process. Car was promised to be back within 8 business days and they over delivered. Picked car up today and workmanship was outstanding. Entire car was cleaned, waxed and vacuumed. Couldn’t be happier…. Seem less …. Highly recommend Fix Auto and request Jonathan as your point of contact.Services: Painting
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September 2023 by Ted Chen
Brought my model 3 there for scratch repair, because they were Tesla certified and other party’s insurance is responsible for the repair cost. Turns out the finished surface workmanship is extremely poor. My fault when I didn’t check it carefully when I receive the car back, and it’s been a while. Very bad job and don’t know why they were Tesla credited. I would AVOID AT ALL COST.
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September 2023 by Alex C.
Brought my model 3 there for scratch repair. Got the car back and after a while, we notice the paint job is terrible and obviously that everyone can see. I should've paid more attention when getting the car back from them, but this is just horrendous and not sure why Tesla would certified them. AVOID AT ALL COST.
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September 2023 by A M.
State Farm insurance highly recommended them so went based on their word bc why not. 1. Went to grab my stuff out a creep guy started at me while I was bent over cleaning out my car. Super creepy perv vibes. When I finally got my car back 3 weeks later, it had stains, small dings Nad scratches on my tint and grease all over my back seat, side doors that were damgaed in accident, seat belts, and scratches up the doors bc they took the back seat out, flipped it, and put it back in my car and shit the doors. It cause 2, 1 inch scratched on both back doors. And my husband took it in to have them "detail it", still dirty and smelled like a wet dog rolled around in my car. Have to pay extra to getting re-cleaned. Will be sending the cleaning bill to insurance.
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August 2023 by David Fawcett
Despite me being late to my appointment, the Estimater came out and checked out the accident damage, and gave me my reqested variety possibilities later the day and the next morning.I am sure it is tedious and time consuming for them to trying to come up with ways to save money yet do the work in a single day I think up!Nice office and shop, and they had a bench outside for my dog and I to sit on and watch. Very cool!
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July 2023 by Mahmoud Elnagdi
I had a bad experience with them , I sent my car to fix it after an accident , they delayed the car fixing until my car battery damaged and they lost some parts of my door , I had to buy new battery and they refused to pay me back despite of showing bills. Check your car before giving them..i tried to call the manager JAMES - but nobody care - even they guy who is telling call us to solve the problem they solve nothing
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July 2023 by Alexis C.
Johnny is incredible. This has been such a smooth process with very clear communication. I'm so thankful to have found this spot and for their diligence with their services. They fixed some dents on the bumper and trunk of my Tesla model 3.One of the reasons I picked this spot was because they were the closest Tesla certified repair shop, which can be quite difficult to find.I'd recommend fix auto Tustin to all.
