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February 2024 by Brandon W.
very terrible service if I could give a zero star review I would. I went to the pharmacy after work waited in line for about 30minutes and then was told my order couldn't be filled because they needed to go to lunch. Why have we wait waste my time and tell me to come back after lunch and make it seem like it's my fault for having your company and its employees do there job. That's crazy someone picking up medicine after patiently waiting in line for nearly 30 minutes, You should let people waiting know or full full ordered until it is a reasonable time to break. Seems simple enough right?
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February 2024 by James Bronson
The pharmacy team always looks out for me. Taking the time to call me to give me updates. They have reached out to my doctors for refills saving me the trouble. They shoot straight and always have my best interests at heart.CVS continues to go above and beyond in service to our family.
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November 2023 by Alexus R
Store manager doesn’t know how to check IDs that aren’t from California. He was also super rude and easily offended. Maybe promote someone else next time.
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October 2023 by May T.
I have been coming to this pharmacy for years. Lately it's very hard almost impossible to talk to a person. All handled by phone and by pressing this and that. What I hate about it is why is a refilled or ordered by Physician according to the phone recording will be ready in few days but in reality when I went there it's already there. I hope the phone answering is more accurate.
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September 2023 by Belem G.
Really slow customer service have a self check out yet the cashier scans for each person takes forever
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May 2023 by Laurence S.
I am writing this review exclusively about the guy at the checkout who had no idea what he was doing. He totally wasted my time. It was as if he was placed in the role of checkout guy without having had any training whatsoever. He was completely flustered and incapable of checking out my minimal amount of product: Just one sympathy card. Honestly, where do they get these people from? Oh, important fact: I'm the checkout guy. Apparently, I've been promoted from customer to (unpaid) employee and it's now my responsibility to work your self-checkout computer. I quit.
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May 2023 by Marilyn C.
I get all my prescriptions filled at this CVS. It drives me nuts when a particular female counter employee at the pharmacy pick-up counter starts yelling at me or any other customer once it is their turn to step forward from a distance away. She seems unable to allow the customer to approach the counter without demanding their identification information for all to hear. It is not primarily a question of privacy for me but of civility. Once at the counter, she is very impatient throughout the transaction, intolerant of the customer reading the things on the display screen the customer needs to agree to. All other counter employees at this location are civil.
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April 2023 by Daniel Lynem Sr
I've been filling my subscriptions at this CVS for over 10 years. Never had a problem or any issues. Staff is always friendly and attentive. I've had nothing but good experiences here.
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January 2023 by Brandon M.
Melody was a great help this afternoon. Quick and easy visit at this CVS that sits in a bit of a dead zone from 17th street in between Yorba and Prospect. I like that CVS unlike it's competitors, still sells liquor. Dimly lit signage at night makes it hard to grab your attention from the street. We usually find ourselves here for quick drug store runs, or Modelo pairings with our favorite Taqueria, Taco Chico which is also in the same shopping center. Todays visit was the latter. The Raiders were on at 1:30p and I had just finished ordering up $40 of the finest Birria only a short stroll away. 12 pack and Trident in hand, Melody had me checked out in a breeze. Thanks CVS Tustin 17th team and Melody for a quick cerveza run.
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January 2023 by Ivy S.
Came in for my Covid booster. Pharmacist was really helpful and I got in and out quickly. I also needed help at the checkout and a man helped me there.
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September 2022 by Saelene C.
Store manager William is rude as hell, he doesn't make an effort to help any customers and makes rude remarks to customers! Make a trip to another cvs location.
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March 2022 by C ME
If there were zero stars that is what I would give today. Patricia the cashier is very rude. She was also too busy talking on her phone when I entered and when I was ready to check out. She was also very sick coughing very bad. She had a flimsy blue mask on. She should have been using a k95 that were in front of the check stand or CVS should ask people to stay home when very sick coughing terribly. I had 2 orders in my cart. I put the first two things on the counter to check. Then, I said that's all for this order. She said in rude way "you didn't tell me you had two orders!! " Then, as I was leaving she said are you sure don't want bag? Cart doesn't go out. I bought a bag then left. I accidentally went to the door and the tennis ball at top of a bar on the cart stopped the cart from going out. She ran over and told me in very rude way "I told you carts don't go outside!!!!". I apologized and she said it again. A thin man who works in the store came over and was so kind and said "don't worry about it...it's ok" He should be commended for his professionalism and courtesy. Patricia needs to be reprimanded. Her attitude towards customers is terrible and not what I am accustomed to when I shop here.
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December 2021 by White C.
My recent experience here was great. Came in at 6:00 pm for a covid booster. They treated me well, I got in within 5 minutes plus, the store was clean. I had a good experience there will be back.
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December 2021 by Ashley W.
Pharmacists are really nice & it's the best pharmacy by my house. Even when script isn't ready I can be in and out in 15 minutes.
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November 2021 by Susan Zack
Nice average store. Nothing bad, nothing special.
