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July 2024 by Tristin Farrell
Impossible to get them to pick up the phone.
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May 2024 by Ozgur Kabakci
The tire department does not answer any calls. Even for a very simple repair, he gives an appointment 3 days later. They have a very ugly working system. It's not nice at all. I don't recommend it to anyone.
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March 2024 by Gabriel Taba
Horrendous management. Horrendous employees. Rude, uncaring, undisciplined. They won't answer the phone 90% of the time and the other 10% they'll put you on hold and never get back to you. A stain on Costco's trustworthiness that I never expected.
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March 2024 by Elliot Kim
Dropped off the car for tire rotation at open (9 AM, my number was 13, they work 4 cars at a time) and picked it up at 2:20 PM.Could this be better?
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January 2024 by Brian D
Called several times. Put on hold for 15 minutes each time. Staff this properly Costco!
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December 2023 by Erika Lo
Don’t come here if you have a Tesla, we got our tires replaced and after 9,000 miles we noticed our back tires were completely stripped. We brought it back into Costco and of course they are not taking any responsibility or offering a solution.They said it’s because the Tesla has too much torque and they didn’t have the right tire for the Tesla so not sure why they would’ve even put a tire that couldn’t carry the weight or torque of the car. We also missed rotating our tires at 5,000 so they hung their hat on that. But let’s be honest with how stripped the tires are, that wouldn’t have gotten us even close 70,000 miles a tire should have.
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October 2023 by Robert Stayner
Helpful and courteous
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October 2023 by Maggie Cao
We waited 5 hours and then they skipped our car and went to work on cars far later than our number. We asked the staff about it, they claimed that our car would be next, but the next car that came in was 3 car later us. We asked the tire center supervisor about this, then a random tire staff came up to us aggressively and yelled, "lower your tone, you respect me, I respect you, or you cancel the order and GO BACK HOME". "go back home" what does that mean???
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August 2023 by Garry Kepes
Filled up with free nitrogen air. No line either
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July 2023 by Sharon G.
Stocked up Costco. Came for the basic paper necessities and they had loads of paper towels and toilet paper. It wasn't too busy so there was plenty of parking in the lot. They have samples so it was nice trying some things while walking around.
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July 2023 by Mary C.
I had ordered my glasses witH Gina and was very professional. I had a problem but she solved it.I give her an APLUS
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June 2023 by Michael B.
QUICK STOP ! My wife and I hit this huge warehouse store around 11.45am on Saturday. Our shopping list was very small...1 x 30 pack of Charmin Ultra Soft toilet rolls. THEY HAD HEAPS ! Looks like construction inside is completed.....new bathrooms and more streamlined self checkouts. TOO EASY !NOTE - Of course with over 22 million views of my Yelp reviews and pics in 2022 I can tell you what is great !
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June 2023 by Stacy S.
I like this location. because we will shop our favorite things like eggs, meat and veggies. Also, one of my favorite things is eating churros and yogurt ice-cream.One suggestion is to give out samples for every food item so that customers can taste them before purchasing. We were not happy with a couple of food products as they didn't taste authentic.
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June 2023 by Suzanne M.
Costco Food Court has no mustard. How can you sell hotdogs with NO MUSTARD??? Ridiculous and disappointing
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May 2023 by Tim Clarke
Costco is great the tire center not so much. Walk-in process is very misleading and they open ~15mins earlier than what the website says they open. Got bumped from the front of the walk-in line to the back of the walk-in line as a result. What’s the point of getting here an hour early for a ticket if they are still going to do first come first serve when they open at 10? Walmart tire center is better going there now on. Tire selection is bigger and you don’t have to wait 3 weeks to get an appointment. Price of tires is very similar even with the 4% discount you get from membership/credit card.
