6:00 AM - 10:00 PM
2500 Park Ave, Tustin6AM - 4PM
1620 S Sunkist St, Anaheim“Best customer service! Salespeople are very friendly and knowledgeable about the products they sell, especially the chemical products. They work as a team to find answers to difficult questions. Pricing is fair, and they have plenty of the more popular items in stock.”
“I was looking for sonotube for an urgent project and these guys had more than I needed in stock when no where else did. They deliver next day which is so convenient so I set that up in the store. I got a call a few hours later asking if they could deliver today, even better! Very impressed and will be back. Thank you all for the help and great service!”
6AM - 5PM
23271 Cherry Ave, Lake Forest“This review is for Susie Timm @ Resource Building Materials, and who is my customer service rep. I want to leave this review because it’s well deserved. Susie always takes care of me right away and gives me personal service that I really appreciate. Although many times when I am in a crunch and I need materials delivered in a pinch , She comes through like the calvary ! She makes sure my numbers are correct , always double checking to have my back. She’s an asset to Resource Building Materials as far as I’m concerned. I hope they really appreciate her as I do. Thanks again Susie , for all your help.”
“Absolutely the BEST costumer service that I ever received, it seems that you are purchasing from a high and boutique!!! And it is a material and supply company; talking about service. It is personal differential respectful, and every single person treats you like you're part of the family. It is the old fashion customer service, 101. And you go to Larry's building supply, and the sales person are the same that tells a lot about the owners when you have employees for several years that means that the management and the owners are absolutely fantastic. Congratulations Larry's building supplies for the outstanding customer service.”
5:30AM - 4:30PM
2940 E White Star Ave, Anaheim“Extremely accommodating staff. Now and then they are excessively occupied for the quantity of individuals working yet they endeavor to get you what you really want. They are extremely useful with regards to subtleties required for your task. Costs are astounding!”
“The latest Santa Ana storm and headaches every one had brought me to this Structural Material , A beacon company to get some materials to repair my roof attic. They Warmly welcomed me to park my car Inside and get some tiles. Each tile costs $5:00After all I found my items and collected and agreed to pay by Credit Card. I was very happy to pay because I found this company rich of any type of materials .Surprisingly the owner or ... a CEO WHOEVER THIS man was gifted the items and did not want me to pay.The value of these items are billions and will never be able to pay back this cost. Humanity is still alive and I am proud of best people I ever visit and admire. God blessed people are always kind and generous.Happy and successful life bro.”
“i needed just a few concrete roofing tiles,and feared beacon would not want to take the time to help me.boy was i wrong! bobby was great and i left with the few tiles i needed. i will continue to use only this company in future.
thank you bobby and beacon!”
“This place has it All. We went to a few other suppliers and they didn't have what we needed. Because of the covid virus. So we eventually ended up here at Westside. They had everything we needed.”
“The only source I found in OC for large 10 ft (120 inch) and longer concrete screeds for masonry and flooring work.They should put their catalog on Google shopping so that it shows up whenever you search for hard to find tools and contractor supplies.”
“HEY - somethings going on good at this Home Depot - I have never met so many top notch people for a long time. Above and beyond on everrything...doing way more than they need to..GREAT ATTITUDES - manager on the floor working super hard - helping everyone 4/5/24 about 4PM and MASI was memorable with all of his wonderful perspective and help - this store made my day! - This is my new return to Home Depoit because of the 5 star service here....see photo of Masi posted - go in and say hi to Masi and tell them Ilene sent you (and the great manager - dont know his name)”
“Good professional help. They are one of the most reliable suppliers that I have used for the past 10 years. Building multi family apartments L&W supply has been a good resource for all drywall and metal framing materials.”
“We were confused at first as to which Thompson we needed to go to first and why there were two. The other location (just a couple blocks away) is the "Design" part, or the showroom really. This location here is where you actually purchase and pick up the supplies.We were able to find everything we needed for our projects at Thompson. We made several trips; scoops of base and sand, sacks of material, and pallets of pavers. Fairly quick to get everything too, not a long wait ever, if any.The staff at this materials location is definitely not as friendly or helpful as the Design location, but then they aren't trying to get your business, at this point they already have it. The people at the counter are still nice enough and fairly helpful, depending on who you talk to. The workers in the back getting the scoops and pallets are quick and get the job done fast, they are the backbone!Pricing is great! And took hardly any time to get what we needed. Keep in mind you have to actually look at the designs and decide what you want at the Design location then order and pay for your items at this location, so that's where it got slightly confusing. And maybe because on our first trip there, the computers were down, so things were a bit amiss.However, if just getting scoops or non-design items then you can go directly to this location to get that type of material. See? It's a bit confusing, but you'll catch on. If we can, anyone can!See you next time!”
“Tonight, I got home to find my downstairs bathroom flooded (we're thinking it may be related to the rain. Well, my local Home Depot shows they have 5 dehumidifiers in stock and when I go in, they tell me they know it says it online, but they don't have them. I called this location, as the next closest HD, wait to speak to a person and then get transferred to plumbing. They show they have 1 in stock, try to check the shelves, but cannot locate it. After several attempts to find a dehumidifier elsewhere, we give up for the night and start setting up fans (not very helpful - especially when you can't open the windows in the rain), and eventually I see I have a missed call and voicemail. Ken, from plumbing dept, called me back after locating the last dehumidifier in the store that was placed in a different spot than normal. Sounds silly to be so excited and grateful for a dehumidifier, but that VM was the relieving thing to hear. I called back and caught Ken right before he left for lunch and he was so kind to go pull the unit for me and have it taken to customer service before his break! I truly appreciate his customer service! He went above and beyond, not knowing the situation and just being a helpful person. I never would have expected a call back for a stock check, but tonight Ken was more helpful than he will ever know! I hope he gets recognized properly for his help. I could not leave a review on the HD site directly.”
6AM - 4PM
3 Parker, Irvine“Our painter dropped a light fixture on our Rohl faucet, shattering the porcelain hot and cold pieces. Our faucet is 19 years old. I called Rohl and they sent me replacement parts for free. That was so unexpected. My 19 year old faucet looks perfect again. Best customer service and all my bathroom fixtures still look great after nearly 20 years.”
“The dude working the Xmas Tree Lot with the epic handlebar mustache was such a peach!! Let me have the Christmas Tree lower branch trimmings they'd neatly collected in a basket. I upcycled all that lovely greenery, giving it new life in the form of a wreath!Many tree lots (and basically every company in general these days!) want to nickel and dime every person for every last cent and will charge for these cuttings; others will waste this small but precious resource just tossing these beauties in the garbage. Not everyone has the time or skill to custom make a wreath and would prefer to buy a wreath ready made for them. Home Depot and I happily fit into the middle of this: no wasted tree trimmings, no ridiculous up charging, no need to buy some mass produced wreath, just a lovely day spent outside making something cool out of something saved from the landfill which I hadn't needed to pay for and feeling grateful! Thank you handle bar mustache guy at Home Depot!”
“I had an issue. It was my issue not Home Depot's issue. But they took care of it. They treated me an important customer. Denise from ProServices and returns was amazing. I love it when a big company acts like a local business and takes care of their customer 10 stars if I could”
“Came in to purchase a refrigerator and walking into the store I SPILLED my coffee. Nathan was the first person to check on us. He helped us no questions asked. I felt bad having him clean it up but he did it with a smile. Thank you NATHAN!!!! we will be coming back to this location from now on”