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June 2024 by Yulieth Avendaño
I love it, I always find my favorite fragrances
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June 2024 by Lyn Jiron
Love that this is near our new apartment and the staff are all great
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March 2024 by Lena Berber
I always have the best customer service when I visit this store
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March 2024 by Sandy B.
I really love this particular Bath & Body Works. They have things displayed so well and make things easy to find. I have always had excellent customer service here. They are so helpful. Huge parking lot. Lots of shopping bags to gather all of your finds. Good pricing and a great rewards system that you will benefit from.
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February 2024 by Johnny N.
This is definitely a quieter location than Fashion Island or South Coast, and seems bigger too. They have a lot more stock available, so if I lived closer I would definitely make this my most frequented location. Older lady associate was super attentive and was a joy to deal with, both with the transaction and our conversation. She deserves everything!!
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January 2024 by Lance Yonis
I think they have gone down hill. Whenever they have a good product they drop it.
Way too expensive too.
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January 2024 by Pat Clarke
Wonderful products
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January 2024 by Joyce Cheng
First time here, the store clerk is super friendly!
Not only will the price of products in each region be clearly explained,
I’m also happy to share all kinds of delicious smells with you
During the annual special sale period, earn!
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November 2023 by D Soho
You really should revise your online order pick up policy. Both times I have been to the store for pick up, the line was +10 people deep. There’s no benefit ordering online vs shopping in store
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July 2023 by Mike Samir
2 days offer that saved me a lot of money.
Nice store and friendly people
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July 2023 by Waldin Gonzalez
Clean and organized store.
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July 2023 by Lisa
Went by today and they are temporary closed ?
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July 2023 by Dayna McGinnis
usually like this store but the cashier I had was very not happy and asked me to get a hand soap that didn’t have a “try me” sticker on it even though they had a special sale going on with bins full of unorganized soaps and that’s how I found it. Those bins had lots of those soaps w the sticker mixed in there and i figured they were part of the sale because they were clearly not sample bottles left out nicely for trying. After rummaging through the bins I couldn’t find another one of the same scent so I ended up just not getting it? I feel like she should have offered to find me a bottle without the sticker instead of making me rummage through bins of soap while the line was growing. I was clearly rushed and unhappy I wasn’t getting the soap I wanted but she did not seem to care. Love bath & body works, just poor service!
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July 2023 by Nadya Wilkinson II
They are temporarily closed, came today on June 30th and saw the sign on the door
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March 2023 by Joymeeh B.
I purchased more than 5 candles during Black Friday sale. A Week after, I received the box but has wrong items in it! The customers who supposed to get the package lives in Washington and I'm from OC. Anyway, I tried to call customer rep 4 times but didnt answer. I walked into this BBW location to return it and their manager and associates were really amazing, helpful and assisted me to reach the customer service.I was able to get my order at this location . Esmeralda resolved the issues and performed a great customer satisfaction!
