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February 2024 by Eugene Kim
Needed to replace my battery. George was very helpful and professional. He walked me through all of the options and replaced my battery. I was in and out in 10 minutes. Great and friendly service. Thanks George!
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February 2024 by Maria Rivera
Great costumer service but I waited for so freaking long ???
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January 2024 by Built By G
Jorge helped me find wiper fluid and helped me replace it in my car. He was kind, efficient and helped me in a timely manner!
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December 2023 by Red Z.
This is the 3rd time, not consistent with open hours on Saturday. I called yesterday to see what time do they open. The guy told me 7:30am. I checked yelp, google, and even on their own website for today, it open at 7:30am. I got there early, I wanted to work on my car before Christmas, this place has it in stock. 7:30 did not open, 7:45 did not open 8:00am still not open, so I lift. Who ever is in charge of this store need to be consistent opening hours on Saturday. Or be consistent open at 8:00 like other store, even they it is still not open. I only came here because it opens early and close to home. 2 stars because what I needed is always in stock at this location and self check out.
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December 2023 by Ben Kanselbaum
Mercedez was super helpful both visits one day. Fantastic attitude when it was packed with customers!
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December 2023 by Kit Rae
Rendle and George are always awesome for service on both of my vehicles!!! A+ customer service and very knowledgeable! We will be back and customers for life. They keep our cars going strong!
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October 2023 by Jeff Lin
I selected the recommended product based on their website and bought it, but I later found out it doesn't fit my car. They refuse to accept a return because I opened the packaging, but how could I know if it would work without opening it? It seems like I'll have to buy a new one.
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October 2023 by Karla Michel
Stole my money. Made a return and gave me a pci slip. Won’t refund my money and said I need to keep coming back when the manager shows up. I hope they need my 50 dollars. They kept the materials.
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October 2023 by Erik Lim
Amazing service from Rendal!!! Very positive experience as I was assisted in having my car battery tested and charged. Will definitely come here for any car related issues again
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October 2023 by Hong Y.
Ordered parts online to pick in store. When came in employee Randall cancelled order by accident. Then when trying to retrieve order did not have all parts even though it had said all parts were in stock. He was supposed to transfer parts to his store and call me to update and never ended up doing any transfer at all. When calling the next day store manager George told me to call back when Randall back and didn't want to help look up order until I insisted. When calling back on friday when Randall confessed he did absolutely nothing and store manager did absolutely nothing to fix issue. Ended up going to oreily and autozone has 800 + of my money in credit card charges for no parts ever received which I will take to court if I don't get back.
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October 2023 by Elizabeth Gomez
Rendal help me install my battery. He was so nice and patient. He also has a great positive attitude!
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October 2023 by Arelith Lucero
Absolute unacceptable experience. Today 9/28 instore @ 2:20 i came to return a part i did NOT use and the cashier that gave me the name "Ariel " tall , dark hair. Said the part had been used i absolutely know this part is 1000% New , i asked him for his manager and she said that it was used so i asked her to bring another part from the back to prove it looks the same and she rudely said no i don't want to do that. She was very hostile and failed to represent the positive presentation auto zone has had. No one should be treated like this it's a shame. I did not stay to argue with them nor reach their level of attitude, i simply left because i KNOW it's new, no use in arguing over that, i did not expect walking into auto zone being treated like that and i asked the manager for her name and she said she did not need to give it to me, why would she not give me her name? Because she new she messed up?or because i will contact corporate? I will attach pictures of the items out of the bag
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October 2023 by Alexus Davis
Just wanted to say a huge thank you to George for helping me today. He really exceeded the expectation of customer service and I am extremely grateful that I was able to have him assist me. He explained everything thoroughly and was, most importantly, very honest with me. Not only that, he gave me more knowledge about my vehicle that I didn't know much of. Thank you so much, George!!!!!
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September 2023 by Brandon Lam
Rendal was an amazing help and was able to diagnose my problem within 5 minutes of talking to him. He offered great customer service and was a fantastic help and conversationalist. I would highly recommend this location!
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September 2023 by Clara Lopez
I rarely give reviews but I knew I had to after my incredible experience at this particular AutoZone. Thank you so much Rendal, Richard, & JUNIOR! Not only were they super accommodating, they changed my battery despite the process being a bit trickier than usual. I will definitely be back to this location!
