November 2021 by Joann Evangelina E.
I recommend to just shop online. I went in looking for a new straightener. I didn't get a chance to do much research and was reading each label, function and price all while reading reviews at the same time. I also needed a brand new one the same day. Immediately, I noticed the security guard walking back and forth to the point where he actually stood not even a few feet away from me as I was reading another label. I instantly felt, uncomfortable, harassed and profiled. Shortly after, I was approached by the manager and I immediately told her my concern and she proceeded to say that it was his job. I completely understand his role, but to profile people in that matter is just discriminating. Though the manager was helpful when explaining details as I made a selection I still didn't feel comfortable. I think she only approached me because the security kept circling around. So disappointing. Not everyone steals.
October 2021 by Phyllis Belaski
Very good customer service.
September 2021 by Mai Yang
Can’t shop without being asked “finding everything okay” by multiple (5) ulta employees in the 30 minutes I was there, it’s very annoying. If I need help I’ll ask. One time is good enough. Recommend online then in store. The experience is better.
September 2021 by Patricia Torres
The place is organize and the employees helpful all the time. The dermatologist is awesome.
August 2021 by Andrea O.
Probably my worst experience in an ulta , dirty, the workers are so rude , came up to em twice as if I was stealing looking like FOOLS Bc I bought hella sh*t , y'all are ridiculous and mad racist. The short white passing brunette and the blonde stringy one at the cash register , obviously weren't raised right . Reccomend going to the Modesto ulta they're much kinder and cleaner.
August 2021 by Tru Felix
So disappointed with this store.It’s expensive enough, so when is the people keep them afloat the least they can do is be helpful. I do a curb side pick up order due to C19 and I am short an item and the useless manager named Amanda (if that’s her real name since she hesitated) was unable to assist me saying they can’t do anything about it. Seriously??? She was extremely unhelpful and now I get why hear so many complaints about this particular store. Over it and done with them for sure!
August 2021 by Meghan McComb
Love the store. So clean and beautiful. Smells amazing. Prices where not bad.
June 2021 by Ingrid Hernandez
Excellent customer service! Needed some assistance on hair products and received awesome recommendations. Thanks!
May 2021 by Stefanie
Jacky at the front was so nice and kind. Great customer service!
April 2021 by Cristie Buckner
NICES PEOPLE WORKING THERE.HAD MY HAIR DONE THERE .GOOD JOB. I CAN'T WAIT TO GO BACKTO GET MY MOM HER MOTHER'S DAY GIFT.
April 2021 by Mar ZEJCR7
First time there and love it!!Great products and very nice personal.
April 2021 by Gabby T
I have been to this store many times before. The employees are nice. And helpful. Today I was approached by Maricela. She was extremely helpful, helped me look at some hair products and face creams. I really felt like she listened,and helped me get the best possible products.She was amazing and had a great customer service! Thank you Maricela!
April 2021 by Mariah S.
Got my hair cut yesterday and the girl absolutely butchered my hair. I feel bad because she was so nice but I had waist length hair and had her cut 4 inches off. I also wanted face framing layers. I'm not even sure what to call what I received... she tried to have a different stylist fix my hair but it was beyond repair at that point. Went somewhere else today to get it fixed and my hair now barely reaches my shoulders. I am so upset and have to really try not to cry every time I think about or see my hair. It's a disaster. This is the second horrible haircut I have gotten from ulta. I should've never given them a second chance. I will never go to them again. Should've learned my lesson the first time.
April 2021 by Sarah H.
I had a cut and color by Kylee and she is AMAZING. She's knowledgeable, friendly and highly skilled. I went in with a picture and vague idea and she worked magic.
March 2021 by Candace Covey
The employees never seem to be avaliable to help when needed. I have to always go to the back and ask a hair dresser to help me find cosmetics?? Like Wth? Your workers up front always seem to busy talking to one another instead of helping customers on sales floor.? Step it up Ulta!! Oh and Thank you for always helping me hair dressers ? I appreciate you very much!!