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February 2024 by Rocio Perez
Service sucks no body helps and when you ask for help ,the employee long black hair make a face. The employees just talking themselves., old printers sucks !!!!!!
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November 2023 by Edgar Garcia
Steve, helped me with UPS drop off, exceptional customer service, detail orientated and great attitude.
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September 2023 by José Alvarez
I'm a weekly customer, but today I couldn't take it anymore. My business cards were sometimes done wrong. When Paul does our business cards, they come out amazing, but when Cameron does them, they come out horrible. I always try to order when he is not there, but I need these business cards quicker. Today, I had an argument with the store manager Steve. Told him the business cards are cut wrong every time Cameron does them. Waste of my time. Told Steve, I was never going back again, and he said with a tone in his voice "that fine!" I walk away said nothing else. Goodbye staples taking my business elsewhere.
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September 2023 by José A.
I'm a weekly customer, but today I couldn't take it anymore. My business cards were sometimes done wrong. When Paul does our business cards, they come out amazing, but when Cameron does them, they come out horrible. I always try to order when he is not there, but I need these business cards quicker. Today, I had an argument with the store manager Steve. Told him the business cards are cut wrong every time Cameron does them. Waste of my time. I had to leave the store and come back numerous times because business cards were not done right. Told Steve, I was never going back again, and he said with a tone in his voice "that fine!" Didn't afford to give me back a full refund. Was too heated to even demand one, and I felt like if I had stayed longer, the situation would have excalated. I walked away and said nothing else. Goodbye staples taking my business elsewhere.
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September 2023 by Emmanuel Vasquez
I’m very disappointed in this location. I’ve been a frequent customer and have had great experiences until yesterday. Yesterday I came to print some documents and attempted to use the copy machine but the usb drive wasn’t being read. A worker was helping us and ended up doing our print job behind the counter. We were not quoted anything and he ran the job without advising us about the cost per page or different options for the paper. To our surprise, this 46 page front and back job (92 total pages) ended up being $168 at $1.68 a page. It would’ve been extremely helpful to have gotten the option to at least choose whether to shop around elsewhere for better pricing. I could’ve done printing at 0.25 cents a page elsewhere costing a total of $23. I understand it wouldn’t have been such a high quality print but it would’ve worked for what it was needed for. Really disappointed, ask for a quote before running your jobs here in person.
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September 2023 by Joe A Delgado
Staples always has what I need in office supplies.Walked over to the laptop section, and most of them were not even close to top of the line. I liked one of them but the SSD drive only has 256gb. I prefer a SSD drive of 512gb or 1tb.
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July 2023 by Omar R.
Horrible place. Walked in 20 mins prior to closing for copy of only 8 pages, and was immediately told that they will be closing in 20 mins and therefore won't be able to assist me. Like really? Customer service is non existent here. I proceeded to at least inquire to the costs (as it's been a long time I've used copy services) and the associate immediately said that she cannot/ will not help. Actions like this are why Staples as a whole is becoming obsolete. I hope management reads this and makes necessary changes. I will be taking my business elsewhere.
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May 2023 by Andrea R
I want to thank STEVE for taking the time to help me in the print center today. I use STAPLES to print just about every day. So I have to admit that when there is a line for the only working printer on the floor and the other has not been up and running for weeks it gets a bit frustrating! So I truly do appreciate the excellent customer service I received today when he was able to quickly print what I needed. I also have to thank the oriental man who usually works in the print center because he has been a tremendous help everytime he has helped me. Thanks again!
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March 2023 by Eric Ackerman
To end a long, full day of shopping for an office chair, I ended up at Staples in Turlock, which I’m sure enjoys its status as the only office supplies-dedicated box store in town, but does lie in between a Target and a Walmart which offer strict competition in certain categories but chairs aren’t really one of those areas of competition. I’ve been to this Staples before, and I love that employees there will often ask if you need help and then leave you alone for the rest of your visit once you decline assistance. Today, however, I was in need of assistance and the customer service desk directed me to a young man named Matt. Matt may only be 22, and that may explain why there’s still a twinkle in his eye and a dedication to serving the customer that is rare in the current landscape of entry-level employment. He truly is a credit to his generation, his field of employment, and more importantly his customer service team at this here store. A team which includes one particular young lady, who I saw performing an assortment of duties throughout the store to exemplary effect, but failed to look me anywhere near my face while I had asked for help, but she did point me to Matt, and for that her service was 10/10. I believe Matt will have a long future in sales, not just customer service, because he has the instincts and charisma of a seasoned professional who has perfected his craft. He was genuine, warm, and conversational and the only reason I walked out of that store with a chair and a chair mat this afternoon. He also helped me carry these items to my car.
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February 2023 by Julianna A.
Workers were watching me as if I were going to steal. I felt being watched. The workers were passing codes around the microphone while passing by me. I left the items in a shelf of an aisle to use the restroom and as soon as I went to the restroom a worker came from the back of the store. After I asked them if they could open the bathroom they lied to me saying they couldn't open the bathroom. After they told me that I couldn't use the restroom the stuff I left on the shelf the worker took it and put it back in its place. While checking out other items the workers were still watching me and when I put my phone number the cashier kept asking me how you pronounce the name and was on the mic saying my name trying to act like it was a conversation. Completely felt judged and based off of my outfit.
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February 2023 by Amy Trost
There is a large variety of items here for the home office, school or art projects.They sell computers, printers, scanners, ink, programs, paper, construction paper, graph paper, photo paper, cameras, memory cards, pencils, pens, markers, highlighters, erasers, folders, staples, staplers, paperclips, hole punchers, glitter, glue, desks, office chairs, file cabinets, book shelves, office cleaning supplies, felt, dry erase boards, scissors, beads, yarn, string, sequins, pre-printed forms (power of attorney, will, eviction, rental agreement, rental application, notice to quit) key chains, gum...The employees are very helpful and usually knowledgeable about the products they are selling. When they don't know much about something, they will get another employee that's more knowledgeable in that area.They do computer repairs too.
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January 2023 by Julia Pitau
I recently visited the Turlock Staples and the manager there was so very helpful and polite. He quickly guided me to the various products I was looking for. What could have been a long trip turned out to be a quick trip in and out. Thank you!!! I am a happy customer and will return.
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November 2022 by thomas adams
Great customer service kinda pricey compared to other stores.
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May 2022 by Debi L.
I have recycled electronics, sent papers to be shredded, purchased office supplies and also school supplies for local school donations. Staff is helpful and courteous. I usually go there when more supplies are needed.
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April 2022 by Kiana Matthews
Very helpful in finding the printer i needed!