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August 2023 by Naomi Campbell
Never stocked with the face wash I need.
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June 2023 by Amy Trost
I didn't look around very much. My husband showed me a cologne he liked. The place was nicely organized and clean.
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May 2023 by Melanie B.
So, I was just at this Kohl's Sephora in Turlock and ended up waiting for over 5 minutes at the counter before I left. I spend a lot of money at Sephora and would have spent another $150 today just because I needed cleanser, but there only seemed to be one lady working, which isn't enough, but also, after the obligatory I will be with you in a minute she just ignored me. I was patient until I just decided why give my money to a store that can't staff appropriately and the their employees think it's fine to ignore customers. So I left. I will order what I need online.
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March 2023 by Sandra “Sandy” Mills
They have a lot of the name up I wanted but when I asked to be color matched for foundation she said she'd help me then went and helped someone else and never came back to help me so I went to Ulta and they helped me right away.
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March 2023 by Annisa Fahira
Horrible customer service!!!! Why bother opening at 10 when no one is literally at the register? And they take forever to grab a product from the back stock. Wasted my time
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January 2023 by guillermina sandoval
I like to buy my cosmetics here, but, most if the time they out of it(SEPHORA BRAND).
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January 2023 by Penelope Ceja
This location is the worst. There are always d*** excuses for not using your points, gift cards, and returns. Keep in mind that customer service never goes beyond providing customer satisfaction.?
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November 2022 by Anthony Russell
I had the most beautiful experience when I visited Sephora in Turlock. I was greeted and helped by this pretty Asian girl that was super polite, informative and not pushy or rude. This was a change here for me at this store and really stood out so I'm glad to give a positive review on my last visit to this store. This young lady changed my shopping experience drastically here in this department of this Kohl's store. I wish I got the young lady's name so you would be able to enjoy similar positive shopping vibes.
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November 2022 by Maria Jaime
Love how helpful they are! Eva was a sweetheart! She match my foundation true color. Will continue shopping here!
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November 2022 by sam liu
Everything good ?
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October 2022 by MissDamascus
Shelly was so sweet, she helped me choose all new makeup for my upcoming wedding. She was super patient and knowledgeable
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October 2022 by danna m (danna)
I have no idea where to leave a review for employees BUT I had the greatest customer service from Anji! She was so sweet and very helpful, I asked help to look for a lipstick in which she spent her time helping me look for it and she even explained the difference in moisturizers and much more. She was more than helpful and the absolute sweetest!!!
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August 2022 by Ruth F.
Not being very talented when it comes to finding which products to use, let alone applying it properly lol I stopped by the Sephora inside Kohls at Countryside Dr in Turlock and began browsing with a goal to find a better eyebrow makeup routine. Not knowing exactly what I was even looking for, I was approached by Shelly R. From the very beginning Shelly was so patient with me. She was super helpful and the absolute sweetest. She took the time to show me which products would work best and how to apply them properly for the look I was going for. I usually feel so intimidated walking into these stores... like ULTA and Macys beauty section. Usually just get ignored and the employees look annoyed whenever questions are asked. But Shelly R. made me feel comfortable and was more than willing to answer my questions and show me step by step how to apply the products I purchased. Thank you Shelly R. for all of your help and being super nice!
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June 2022 by Bailey Salveson
Workers aren’t helpful at all. I stood at the counter forever waiting for someone to help me and when a worker walks up she doesn’t even acknowledge me. She just starts doing something to the register. She didn’t say hi, I’ll be with got in a minute or anything. So I needed up just leaving since no one would help me. If you work in customer service you should learn how to treat customers.
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December 2021 by D M
I have no idea where to leave a review for employees BUT I had the greatest customer service from Anji! She was so sweet and very helpful, I asked help to look for a lipstick in which she spent her time helping me look for it and she even explained the difference in moisturizers and much more. She was more than helpful and the absolute sweetest!!!
