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March 2023 by Lulu H.
Thanks to the associates for all of your help today, very nice location, the people working here were welcoming and very willing to help.
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December 2022 by Dominque G.
The women that helped us yesterday evening had internal bias towards African Americans. It was uncomfortable for me. We will not be going again.
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May 2022 by Marsela Abad
The workers in this store looks like they don't want work there. They have a hard time to answer your question or help you. This place is JOKE . They have NO experience what they doing there. There is one old lady , she has ZERO Attitude you have to pay her to answer your question.
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March 2022 by Tina Perez
Not all items are priced
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January 2022 by ashley malfabon
Went in for some advise on color and bleaching and the two ladies working were such amazing help and very nice. Made my experience there very welcoming. Such good people as well. For sure my new go to.
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January 2022 by Kirsten Thompson
Highly Recommend if you plan on buying items from this store ask your stylist or do research beforehand staff is no help!! Went in for bleach items to lift black hair and the staff recommended me a higher developer, even asked multiple times before purchasing if it was the right one. Fried my hair off completely!
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November 2021 by Jennifer G.
There is a young lady by the name of Suli, she has superb customer service skills. She asked me if she could help me find anything and when I checked out she said did you find everything you needed and thanked me. She is a breathe if fresh air. Keep her she's great and has a beautiful smile.
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November 2021 by Valerie L.
I was on a quick business trip and lost track of time.. After checking into my hotel room, I decided that I had a little extra time to find a hair die for touch up. I walked in, not really knowing what I needed as I've never colored my hair before. I found the most sweetest young lady by the name of Suli. Suli greeted me with a beautiful, friendly smile as soon as I walked in and welcomed me, asking if she could help me find anything specific today. I love this, because it seems so rare to even be acknowledged in businesses anymore. Suli was very helpful and guided me in the right direction. She must have sensed my inexperience and immediately offered her assistance. I was very happy with the experience and I will keep come back every time I'm in town.
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May 2021 by That Bitch
Love this place!!
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June 2020 by Tricia H.
I'm new to the area and wanting to find a Sally's to make "my go to" store, I decided to visit. Well, that was an absolute miss! Saturday, June 13th at around 5ish decided to walk in and before I could catch my breath, this absolute rude clerk said "I'm going to have to have you wait outside"...talking to me as if she knows me and with an abhorrent disrespectful tone. No good afternoon, no hello welcome to Sally's, no excuse me mam'. This service worker has a lot to learn as far as customer service. I understand what the purpose of her demand was, but it was executed horribly. Then they ask themselves why people act aggressive in response. To the SALLY'S Beauty Supply store owner, teach your employees basic common courtesy and how to treat customers with dignity and respect. It is your place of business and will cost you $$$ if not properly addressed.
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May 2020 by Daphne B.
Happy they're open, but tell me I can come up to the door to pick up my order. I get ignored until I call. Calling is a long process and when they're on the phone it gives you a busy signal. I'm normally patient but standing in the heat with a face mask on getting completely ignored isn't okay. Seriously lacks any kind of idea of what customer service is. So unfriendly. Don't even say hi.
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March 2020 by Dominique Leyva
Friendly help.
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December 2019 by Karmen Youkhanehzad
Helpful advice from staff!
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May 2019 by Serena rose
Same thing as the other two ladies. I moved to Turlock from the sticks in 1992.I was told about sally beauty store. I couldn't wait to go there. My daugther and me finally went, and yes we were totally ignored. I felt like we were bothering them. We still live here in Turlock. I think I've been their 4 more times. Different people but just about the same service. I wonder if that is a requirement?
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April 2019 by Juliana Martinez
Great lip glosses💄💎ðŸ‘👄