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July 2023 by Sandra R.
Busy, busy, busy store too busy but guess what? I like this store! Managers and employees that I know for example Lila I'm pretty sure that's her name if I'm not mistaken LOL great employee! Everyone always helpful and hardworking lots of movement. Great Job everyone keep up the good work!
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September 2022 by Theresa R.
Horrible customer service, always dirty.. just a mess , the lines are so long.. don't even try to come in during the weekend you'll be here the entire day.
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June 2022 by Victoria C.
This review is for the Geer store.Employees wouldn't process return without receipt after being told I would receive a store credit. Manager expected me to look for similar items that they could return... never returning to any Ross franchise. Allie is the supposed manager and extremely unhelpful.
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July 2021 by Ann A.
If there was a ZERO star I would click it. This place is beyond filthy. I came here urgently to look for a item I needed. I have been in hundreds of Ross stores in the Bay Area and have NEVER experienced what I did in this Turlock location. As soon as I entered the store I was greeted with vomit all over the entrance floor it was there with no sign to walk around it ( mind you we are In A pandemic) the aisles were crowded, it was very stuffy inside the store. Okay I though it's a weekend and that's just people shopping. Omg it looked like the store was robbed there were empty hangers everywhere just randomly hung near the check out area. The store was a complete unorganized MESS !!!! The people working there had no customer service skills, super rude not friendly and definitely hate there job. This organization needs to re evaluate this location. For a cute small town it should have a nicer organized store. By the way 35 minutes I'm the store and no one cleaned the vomit. Just security guard on there phones standing there. And employees walking by not acknowledging the disaster. Ross corporate office come and defend your reputation. I will never shop here. Rather drive 2 hours into the bay where they are clean and organized and wonderful service.
