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February 2024 by 莊博喻
Variety of shoes
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February 2024 by Rob B.
Found an inexpensive pair of men's dress shows under $50. Will shop here again...
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December 2023 by Shavella Crawford
Great job customer service
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December 2023 by Pedro Medrano
Service and register service is top notch. My brother. Wife and I went there and bough some good shoes and had a great time with the staff. Awesome staff. Keep doing what your doing its working!! We will definately be back with a bigger crowd.
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October 2023 by Angie Garcia
Friendly clean store. Not enough Brooks athletic shoes there.
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August 2023 by Parminder Singh
Wow before i came I think famous footwear is the only place but but but here is more variety and if you’re looking for dress shoes this is the place ???
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August 2023 by Irma Montoya
I had a bad experience with Natalie she has no customer service what’s so ever. Really rude
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July 2023 by UenvyMEsha X.
Do not shop here! I bought 4 pairs of shoes online. Needed to return 2 that didn't fit. While looking for replacement shoes, the manager (Joseph) comes over to ask me if I needed help. I showed him two shoes from the Rack Room website that were currently in stock online. He immediately tells me he doesn't carry basketball shoes in his store, and that I should try Dick's Sporting Goods. That rubbed me the wrong way (say get out of your store without saying get out of your store). I go back to the counter and he is now the cashier. I tell him that there are 2 shoes online that I would like to replace the shoes that were too small. He immediately starts going on and on about how different shopping online is different from shopping in-store and tries to make it seem like he couldn't order me a shoe online and have it shipped to me. I have been shopping with Rack Room for 11 years, and asked "are you trying to tell me you can't order me a shoe online and ship it to my home?" He then back peddles and says he can. However, now, I'm pissed. So, I returned one pair of shoes that I paid full price for. To prevent losing the BOGO, I ordered a shoe to be shipped to my home. Instead of exchanging only the shoe that I brought in-store, he takes it upon himself to return both shoes (the one still at my house, but on receipt) and the ones I actually brought in. This caused me to have to pay $10 more for the shoe at home since that shoe had a promotion at the time that I bought it. When I brought this to his attention, he tried to make it seem like this was the norm. This is quite shady.I immediately called corporate and spoke with Mitch, who assured me that this was not correct and a refund would be posted to my account. However, this had to go through the Warehouse (another department for processing). After 2 weeks, money was not refunded to my account. I returned all shoes purchased from Rack Room and will never shop with Rack Room again. I should mention that while I was in the store, I found 2 pairs of shoes for my 1yo, but needed to bring her to get her sized. You also lost that sale. So, you lost the sale of 6 pairs of shoes due to terrible customer service. Do better. Rack Room, you should thank Joseph for losing money and a long-termcustomer. You should also enroll Joseph in some Racial Bias courses so that you don't get sued.
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June 2023 by Karen falkenberg (mklady)
Good shoes, pricey though.
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June 2023 by Autumn Fox
Im very happy i went all the way to this location! Good variety! They do have common sizes in stock! At regular to lower prices! Definitely will be back each time i need shoes! Thank you
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March 2023 by Leo F
Shoes look clean. However, the only issue I would have is the pricing on knockoffs. If I am going to pay these prices, I would rather the shoes/brand be authentic.
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November 2022 by Joe Kidd
They have what you need..Service is great..
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November 2022 by Sophia S.
I have been shopping at Rack Room Shoes for the last couple of years and am always greeted by friendly staff. I usually find what I'm looking for. There have been a couple of instances where I've had to order from the online store which I didn't know was an option until the manager Laura told me about it. She was very helpful and even helped me find more than one selection online to order. The store is always nice and neat. The pricing is always displayed and they have pretty good deals. Sundays are busy but I am always greeted and am able to find help when I need it.
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August 2022 by Kristina Yates
Great for buy one get one free and pretty affordable for school shoes.
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July 2022 by John Carruthers
They have what you need..Service is great..