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“I was just at the Spectrum store in Turlock. I had to request help about a business mobile acct to which my number is tied. The owner of business died and as one can assume it has been chaos since the owner handled all money decisions. Due to his illness, the company had gone bankrupt. The “company” consisted of only two individuals - the owner and a friend of 50 years.
Spectrum employee, Lily, went above and beyond in providing me information about what could be done to keep a business number that has been tied to me for over 8 years. Thank you Lily. Your kindness, understanding, and now going to bat for me is so appreciated.
Lily is a “stand-out” customer service rep! I have no doubt that any organization which is lucky enough to have her in their ranks is blessed.
Barbara”
10:00 AM - 6:00 PM
2201 Fulkerth Rd, Turlock
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Excellent customer service. I had been trying to return a internet device through Verizon recommended online custom service for three weeks. They understood the issue and within 15 minutes had a return label printed and directed me to fess for shipment. They did in less than 30 minutes what I had spent hours online and days waiting to receive the return box.”