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February 2024 by Gabe Miranda
Aiden is the man.
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February 2024 by S
Honestly, the guys that work at this GameStop are so well informed, and very friendly. Especially if you have little knowledge about games and products.
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January 2024 by Veronica Trigueros
Even though there were technical difficulties with the cash registers, the employees were kind, accommodating and did their best to help everyone. I hope every employee here tonight gets paid their worth because these people were angels
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December 2023 by Natalie Mena
The guy that works here is awesome, he’s the reason for the four stars, but today at 6:50 ish pm I had went in with my boys and of course they were super excited hyper which is normal for children of course, the lady that was on shift was extremely rude, showed her annoyance toward my children which made us feel bad. 12/3/23
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December 2023 by Riley Spears
Nicholas was unfortunately very unhelpful and was unwilling to communicate maturely. After 3 mins of being told GameStop doesn’t sell preowned products I figured he was just tired and felt like trolling. Won’t be back
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November 2023 by Tim
I went in to buy a Nintendo Switch adapter for my kid. They had 1 for $30. The employee mentioned I can get the same thing on Amazon for $6 and if he said if I ordered it before 4 I could get it by tomorrow. Amazon if you read this you should hire that guy. Gamestop if you read this im not sure what to say? At least you got a 5 star review lol
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July 2023 by Yuamu Rabbit
This use to be such a good Game Stop, then they hired a bunch of new people and now it's terrible. You might encounter a descent employee which will effect your mileage, but so far I've dealt with the following -An employee telling me the "store is not open yet" when it literally opens in 5 minutes and I'm just waiting for a new release.Employees casually using the "N" word as if they where just casually hanging out and not doing their job.An employee trying to tell me that a copy of a game is "new" when he just puts some oversized plastic on it.An employee complaining about someone's kids while they are still in the store not causing a disturbance.All the infinite hassling with pre-orders, addresses, and "discounts".Go to the one in Geer if you have too, it's much better run.
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July 2023 by CtheDead209
Never answer phones even though there store is never busy.
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March 2023 by Yvonne Campos
The two employees were very help and they were very knowledgeable on the gaming headgear for PS1 and all gaming equipment. They were friendly and made our experience a good one. Thanks for the great customer service it was greatly appreciated.
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February 2023 by Victor Torres
Luckily had a ps5 that I've been waiting a year to find!!!
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October 2022 by Daniel Quistian
If I can put zero stars I would. Where helpful and nice when I purchased the Nintendo switch. When the console was defective within the 30 days. They showed me a separate paper form from back of the register saying they had changed there 30 day policy and couldn't return the console. Which the receipt said within 30 days on new consoles of any defect can be returned. Was embarrassing in front of other customers. I called the store in Merced, CA on olive Ave. They didn't question the return and exchanged on the console. 100% professional. Thank you game stop in Merced , CA. Will not be going to Turlock GameStop anymore.
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October 2022 by Maria Martinez
Worst experience staff was unhelpful when it came to trade in my Nintendo switch they said the policy had changed but then I went to Game stop in Merced and they helped me with out any issues! Won't be going to that GameStop anymore!!!!!!!!!!!!!
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September 2022 by Jadon Helton
Rude employees and literally never answer their phones. Worst GameStop ever.
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August 2022 by Joseph Conner
Two guy at front desk, guy working the other slacking when there is a line. Sad go elsewhere.
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June 2022 by Jeremiah Wells
By far the best GameStop in Turlock, Luis found the game I was looking for on the platform I needed, just moments after I hung up with the other GameStop that said no, the game didn't exist anywhere at any GameStop. Luis is the goat, you must promote.thank you