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June 2024 by Nikki Marie (Snikki)
These people are absolutely awesome!! Jessy put me in touch with Jimmy and answered all my questions, gave me tips, and told me my lil buddy is a boy!! Thank you so much! This is now my go-to spot!!??
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October 2023 by Eric Harker
I ordered 6 FB-15 tubs from them on 9/15/2023. I then waited until 10/3 to contact them when I got no response. A person did respond a couple days later saying they had a website issue and they never seen the order. So they shipped out via FedEx. Unfortunately delays yet again. I reached out to them again, however they will not do anything, said they already fixed this issue with me.I have been very patient, understanding and kind with this company.However they have now cost me money, and lost a customer.
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June 2023 by Rodney Anthony jr
The people was helpful and always answered back emails and calls I love the new rack
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December 2022 by Game cock Country
Very bad service I ordered 5 fb40 only got 4 i called them and left them a message a million times I emailed them no one answer or returned a call or emailed back never dealing with them again very poor customer service i won’t recommend them for no one i feel like i got robed for extra proof my order # is 30632
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December 2022 by Bilal Maddox
Excellent products and R&D. The wait times and ability to get them to answer emails or the phone is terrible. I’m sure they’re in high demand, but customer service could be improved. I’ve received tubs from them but have been unable to get racks.
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July 2022 by ian cart
I ordered one of their thermostats recently and found out via a random email in my spam folder on the day I was supposed to be receiving it according to the shipping information that they needed $13 for the shipping. I needed this item TODAY and this has severely inconvenienced me, I now have to run out and buy a different thermostat to make up for the difference in time. So now my $370 thermostat will have cost me nearly $800.... furthermore they did not have the option to pay the surprise fee via third party apps such as paypal forcing me to enter my credit card info into a browser page i was redirected to by their email (fishy) A phone call would have been nice, or perhaps just include the shipping cost in (non rack) orders. I would have gladly paid the extra money to not have to deal with the headache. I will be amending this review once I have the opportunity to check out the thermostat and when I see how/if they actually ship my order.
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June 2022 by K T
I can’t say enough good things about freedom breeder! Over the top customer service, everyone was extremely friendly! The tubs we picked up are by FAR! The best quality tubs I’ve ever used, I can’t wait to do more business with freedom breeder! Definitely worth the money!
Update doing more business, with the great freedom breeder! Once again best quality and service in the game!
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June 2022 by Ronald Jones
Reasonable price
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June 2022 by Riley Chauvin-Duchesne, REALTOR
There are a lot of great coconut chip suppliers out there.. be that as it may.. I dare say that Freedom Breeder Blox might be the most superior quality to any other coconut block chip I've used (criteria being: cleanliness, block size, dust free). Highly reccommend!!!!! Note: I use them for ball pythons.
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May 2022 by Dave Dunn
I have had nothing but problems with this company. He customer service there is absolutely horrible. First I bought a snake through them on payment plan, paid off ahead of my date, just to find out when they went to set up shipping that the snake had been sold to someone else while I was paying for it. Now I've made the mistake of trying to buy another one from them, made payment in full, but then was notified my invoice was cancelled for non payment, even though I have proof it was paid. And you can't get anyone in the company to help. Tyler is supposed to handle snake sales, but doesn't answer the phone, doesn't answer emails, and anyone else you contact in the company only directs you to him. I would not recommend this company at all.
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March 2022 by Brannigan Adams
I can’t say enough good things about freedom breeder! Over the top customer service, everyone was extremely friendly! The tubs we picked up are by FAR! The best quality tubs I’ve ever used, I can’t wait to do more business with freedom breeder! Definitely worth the money!Update doing more business, with the great freedom breeder! Once again best quality and service in the game!
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March 2022 by Anwar Knapp
I did not realize they did not have a storefront but totally took the time out of their day to help me anyways. 10/10
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November 2021 by Summer Dewater
Very polite, professional, and friendly staff. Good quality products. Highly recommended.
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October 2021 by Josef Osterlund
Just bought some FB70 tubs and they were perfect in size. The staff was welcoming and helpful especially Julie. I will definitely be doing business with these guys.
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July 2021 by Gary Colón
Thankful for the FB team, you guys went out of your way to help me get my order sorted. Really appreciate it and special thanks to Jessy and Julie!
