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October 2023 by RC R.
Went to Geer Rd store on Sunday (10.21). Decided to pick up some chicken salad, walked over to the deli and waited and waited and waited. Meanwhile there was a female employee standing in plain view. She finally looked and said "it will be a minute." She was stacking boxes! I continued to wait and then finally walked away. Went to Raley's and got my chicken salad right away. This particular location should be very careful. There is 3 groceries stores within blocks of each other. The entire staff at this location seems very unhappy there. Very sad!
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August 2023 by Matt S.
Great for meats and seafood. And it's quick and convenient. And it's overall clean and sterile .
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August 2023 by Neil M.
This review is based on an in person experience with a MANAGER at the Geer road store in Turlock. His name is Dom. I came to the store during normal business hours to make a delivery. It was over 100 degrees outside. Upon arrival I called the store to get the back door open and nobody answered. I called again and again and also rang the buzzer (which is extremely loud) several times and got no results. I was forced to walk around to the front of the store. When I mentioned to "Dom" that nobody was answering the phones or buzzer. He said "shhhhhh , I'm not here to hear your complaints " . So Dom, I'm going to remind you that even though we are there to make deliveries, we are also CUSTOMERS. Your attitude is horrendous. And you should take a look at that. Also, I would assume that it is company policy to actually pick up the phone when it rings? Those are customers calling.
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April 2023 by Lindsey F.
They lost my Easter cake and had nothing ready by 2pm Saturday before Easter. Drive further to another grocery store if you can
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September 2022 by Ken S.
The Save Mart on Lander deserves a 5 star rating. It is a nice sized store with plenty of workers.However, the store on Geer doesn't deserve one star. They seem to never have enough checkers. Usually, they have two.However, yesterday there was only one checker with 15 or 20 customers lined up. I returned my items & left the store & crossed the street to a store where I knew there would be plenty of checkers & self checkout machines for even a faster time getting my items.
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May 2022 by Gwen W.
Shoppers beware!!I was at Save Mart in Turlock tonight, and saw an employee who works there at Geer Road store dropped the tongs and put it back in the pan of chicken in the deli department. I reported the incident to the individual working at the register, as well as a Store Manager. This is exactly how germs are spread, and especially during Covid. You would think an employee would have enough common sense to get a clean set of tongs in replacement of the ones dropped on the nasty ole floor where everyone walk and coughs. If this has happened once, It's happened before. That employee should be fired.Do better, Save Mart!!
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October 2021 by Sara L.
Quick and easy store. People need to learn to relax, not every one is super bubbly, if you want super bubbly go to Disneyland.
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June 2021 by Coleen V.
If I could put zero stars I would! Customer services has gone down the drain! Who in their right mind scans a cake by putting it on it's side??? Even though the frosting was squished, I mentioned it and kept the cake. But then, the entire taco kit from the deli was turned upside down and all the ingredients mixed like a salad, after just telling the guy to be careful with the cake. WTH! I made them go get me another taco kit because if I really wanted a taco salad I would have bought a taco salad. This is the first bad review I've ever written because this kind of service is really unacceptable. I heard they are trying to sell this Save Mart, so I guess when you are trying to sell the good staff go. Never going back, too many grocery stores in town with better service. Wish I would have taken a photo!
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December 2020 by Shannon A.
Will not refuse service to Unmasked individuals even at the height of this pandemic. People are DYING. It is their job to refuse service to maskless individuals to keep their employees and customers safe. Their lack of concern and duty to the public means they have lost my business.
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August 2020 by Auzie A.
I don't know why COVID-19 gives, Most especially the young staff, in businesses a license to be rude. When I was leaving the Savemart store on Geer Road in Turlock CA close to closing time, a staff member at the door rudely said to me, "We opened at 6 AM!" I'll because I wanted to purchase two items, which I put back and did not purchase ---I just left so I don't know why he had to be so rude! Another lifetime, SaveMart!
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June 2020 by Madison M.
I usually love this place and the people that come with it are so welcoming. My last trip, one worker named Melissa, yelled at me and friends "**** you" and threatened me for no apparent reason. I wish I was kidding, but no, I'm not.
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May 2020 by Mrs M.
If I could give ZERO STARS for the bakery dept that's what I would give! Service in that dept sucks!!! They see you walk up and act like they didn't see you and will help you when they want to help you and on top of that with a shitty attitude when they do decide to help you! The lady tonight with the bun and pointy nose (didn't get her name) should not be working there she should be a night stalker and have no contact with customers because her customer service skills are garbage, and this is not the first time I've had rude service from her, Savemart you definitely need to put in check your bakery dept horrible people!!! Our register girl Sara was awesome and had the best customer service if anything she made up for bakery so for her I give a 5 STAR!!! Minerva has excellent customer service phone skills so I give her a 5 star as well, she is the one I complained to about bakery. Next time I need to go to bakery will definitely record how they are so management can see what they've hired.
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January 2020 by Alice F.
I had ordered a birthday cake for my sons birthday 3 weeks in advance. The evening of the day I pick up the cake it's not evenn ready or being prepared to make. Which I understand that mistakes happen. But it was a woman's attitude about the whole situation. She should understand that her customer is pissed because she has a birthday party to go to with no cake!! So with her careless/snappy attitude she said I can chose from one of the" cheapest" looking cakes not the prettier ones and she will write on it.. this wasn't my vision on how I wanted my sons cake to look which is why I ordered and paid for it in advance so I can take it fast and leave.. but no they took 20 minutes to find my order "which was in the wrong order box.." and 20 minutes to write happy birthday on it... waste of my time and patience with these older women that should know a thing or two about good customer service...
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January 2020 by Sammie B.
I've had savemart make my cakes for over 14 years. Never once had a problem. But this time, it's not the fact they messed up I get that, mistakes happen. It's their uncaring behaviour of, "I'm sorry, but, ehh it's too late now." That led to this review. I originally ordered a polkadot cake (which I coordinated all decorations around )and got a flower one. If I had wanted a flower one I could have got it from Costco for way cheaper. I definitely recommend if you order a cake I would highly recommend checking their progress, which is difficult cause they typically finish it the day it's due(depending on the times)
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January 2020 by Mei C.
My friend and I went to get some cakes and Jeremiah was very helpful. I definitely will come back because he made my fantastic. He was very energetic, happy, and had a great smile.
