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March 2023 by My T.
This branch was once a favorite of mine. Not so much now. I used to be able to complete my transactions quickly but lately lines take so long to move. And what's going on with the drive-up window? Guess that was nice while it lasted. How about another ATM?! Besides manager, Melissa Larry, I don't find a majority of the staff very friendly. They also seem to have new faces every few weeks. It's nice to build rapport with tellers but that's not so easy with a high turnover. I think it's time for me to consider another bank. They may have joined BMO but for me, it's BMO also - Best to Move On.
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December 2022 by Cindy Morris
They are always so friendly and helpful
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September 2022 by Rose new
Why does Bank of the West in Turlock smell like mold? It bothers my asthma when I go in.
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June 2022 by Bianca Kurkes
Very nice personnel from bankers to tellers side. Great mobile payment reader that came with my business account too! Today I had a third party isuue and the bankers and branch manager went the extra mile to help me prove the proper dispute for my case to be escalated to the Resolution center as should have been from the start with the third party. Thanks for the patience with us, understanding and helping me out with that dreadful call to them, much appreciated!
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March 2022 by Valerie Kephart
I have been with this bank for 20 years there online service is bad I called my local branch for help she said I'm with a customer right now and hung up on me great job bank of the west I will be closing my account
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January 2022 by Nicole Oncay
The line is always super long the tellers are extra slow and I always have fees popping up in my banking account checking and savings constantly, its free, besides the random fees they charge you
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October 2021 by Stephanie Carlton
Lines going outside in the hot sun. No merchant window open. They closed their drive through last year and never reopened it. Customers are yelling at each other. It's awful.
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August 2021 by Shelby Desousa
I try to avoid this bank of the west at any cost, I’ve driven to Modesto just to avoid having to deal with this staff at the Turlock branch, they never do what I ask.
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August 2021 by The King
It's a great bank but....there's not enough support for my anime waifus.