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September 2023 by Virginia Canada
After struggling for hours with customer service. I finally just went to the store to get help from someone. A very kind young man name Cameron helped me get my internet set up. Very knowledgeable and he went above and beyond to get me qualified for a free program, and make sure my bill was right. Can't thank him enough! At&t needs more employees like this young man! Definitely going to recommend him to all of my family members.
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September 2023 by Maria Ortegaray
Sales rep Amanda on FULKERTH in Turlock Ca was very helpful polite and courteous She went above and beyond to help me resolve my issue.. I was very happy with the customer service
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August 2023 by Mary Lopez
The management at this location is exceptional! The sales people are kind, patient and knowledgeable. This location has a great atmosphere and the sales people put out a welcoming energy. This store tends to be slower, compared to the location on Monte vista, but I believe that’s what makes it possible for them to take time and really help customers. Thank you AT&T Fulkerth for being the only store worth going to.
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August 2023 by David Takvorian
I usually don't like to write negative reviews...I just let things go. However, the clerk named Kevin was so rude that the only customer ahead of me trying to purchase a phone walked out and rightfully so. In my case, I had a question about the service on my phone. He rudely told me that he would not listen to my question, would not look at my phone and when I told him that my previous carrier (verizon) would answer questions, he told me that he wasn't verizon. He walked away from me. I then asked his name and if true said Kevin. No wonder the store was empty. I would never go back and evidently others may have been treated just as rudely. I then went to the ATT store on Monte Vista and what a great experience. The store was full of customers. The clerks were upbeat. A gentleman named Pete said he could answer my question and in less than a minute resolved my phone issue. We had polite conversation and I would give the Att store on Monte Vista my highest recommendation. I will NEVER set foot in the ATT store on Fulkerth again with KEVIN after the rude experience there. Is ATT really that hard up to higher people like this?
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August 2023 by Gurpreet Dhillon
Very bad customer service ! Employee always sleepy especially ladies ! Store always empty! Wondering why they even open it ! Unwelcoming, dull and weird always ! Ported back to verizon finally ! No more trips here thankfully !
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August 2023 by FoneFanz
Good store. Good employees. Never to busy to help me out.
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August 2023 by David T.
I usually don't like to write negative reviews...I just let things go. However, the clerk named Kevin was so rude that the only customer ahead of me trying to purchase a phone walked out and rightfully so. In my case, I had a question about the service on my phone. He rudely told me that he would not listen to my question, would not look at my phone and when I told him that my previous carrier (verizon) would answer questions, he told me that he wasn't verizon. He walked away from me. I then asked his name and if true said Kevin. No wonder the store was empty. I would never go back and evidently others may have been treated just as rudely. I then went to the ATT store on Monte Vista and what a great experience. The store was full of customers. The clerks were upbeat. A gentleman named Pete said he could answer my question and in less than a minute resolved my phone issue. We had polite conversation and I would give the Att store on Monte Vista my highest recommendation. I will NEVER set foot in the ATT store on Fulkerth again with KEVIN after the rude experience there. Is ATT really that hard up to higher people like this?
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July 2023 by Margaret Screen
Kameron did a great job of helping me upgrade my phone.
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June 2023 by lindarocks 209
Arrived at 1915 and the store was already closed. Online was said to be open until 2100. Failure!...
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April 2023 by Robert Rase
I put my phone into "safe/ dark" mode by accident. The COOLEST young man hooked me up with a fix and a phone cleaning. No charge. All with a smile. THANKS Kan!!!?
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February 2023 by Darek Cappello
Amanda at the fulkerth store is a great rep answered all my questions promptly and her customer service is above and beyond. Voted for team captain ?✈️ ☝️?
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January 2023 by Laauren Honey
SELL BROKEN PHONES AND EMPLOYEES JUST WATCH TV AND PLAY CARDS.Terrible store and service, all the reviews are from the employees. This store sold me a defective phone, and the SAME DAY, told me they could not replace it without me paying 55$, and told me it is covered by samsung, called samsung who is saying it is NOT covered if its still within 14 days of purchase and att HAS to replace it, and they WONT. DO NOT SHOP HERE THEY WILL STEAL YOUR MONEY FOR DAMAGED ITEMS
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November 2022 by Eagle Flight
Kam at this AT&T branch is awesome. We came in without an appointment and he immediately and efficiently helped us with our phone issue. He answered and addressed all our concerns. He was also very kind and professional. AT&T is lucky to have good people like Kam on their team.
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November 2022 by joe tovar
AT&T customer service ????? Thank you Cameron for helping me with my phone.??✌?
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September 2022 by Heartbroken Candy Lozano
Earlier today I went in hoping for a certain product & left having exceeded my expectations. Customer service was patient, informed and Courteous. They went above & beyond to get me the best price on the phone I desired. Plus the needed Accessories. I Left Feeling Like I Just Went Black Friday discount Shopping. Not only that for once I was given a clear comprehensive look into how and what my bill will be, without having to ask a thousand questions. I know I will return for any future cellular purchases.THANK YOU Nubia & Juan for your stellar customer service yesterday.
