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January 2024 by Jeanette Ruiz
Melinda was so friendly and helpful! She helped me send out my ring for repairs and I love my new watch!
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December 2023 by Katelyn Lang
A year or two ago, I took my wedding ring to Zales because one of the small diamonds fell out and I wanted to get it repaired. While there one of the female employees told me that there was nothing she could do because I hadn’t sent it in during COVID to be inspected and cleaned. I informed her I wasn’t comfortable sending it off in the mail and that’s why I had chosen not to do that. She straight up refused to help me, wouldn’t even look up my profile to see if I had a warranty on my ring… today I went in and spoke with Melinda, she pulled up my file and informed me that yes in fact I could get my ring repaired. I had the lifetime warranty the whole time! She took her time to explain what was going to happen with my ring and we got everything squared away.thank you Melinda for being kind and helping me! I would have left a 5 star review but the experience with the other employee is still upsetting.
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December 2023 by Julian Gonzalez
Pauline did a very great job in providing customer service as well as finding us the best deals for the best jewelry. Thank you so much. The Gonalez's
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December 2023 by robert escalera
Frank at Tulare Zales Outlet listened to me and found exactly what I wanted, even though we had to order itNo pressure, easy and pain-free shopping.Frank offered me a protection plan with 6 months 0% interest free, payment planDefinitely going to do more business with Frank
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November 2023 by Chelsea Kenyon
Melissa and Paul were so very helpful in getting us our wedding bands today! Thank you!
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November 2023 by Jerry G
Melinda and Monique were very nice lady’s, they helped me out very quickly and had great customer service, I’ll definitely be back.
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October 2023 by Jimniper Thazall
Exceptional service ever since I moved down here from up north. Always welcome me no matter the occasion. Some of the Best ring cleanings I’ve gotten. Making my diamonds sparkle like the moon on a New Mexico night.
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October 2023 by Chelsea Dunn
Melissa and Paul were so very helpful in getting us our wedding bands today! Thank you!
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September 2023 by Bradley Graham
The ASM was very helpful and answered every question we had. Very nice and understanding and polite. Paul was also really helpful and took extra measures to make sure that if I came back things were still set and ready to go. Thank you for everything
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August 2023 by Aaron Garcia
I've been shopping at Zales for a long time now. This last time was hands down the best experience I've ever had. Melinda was so helpful and made this experience the best. She didn't make me feel like I was just a sale. So if your looking to do some shopping and you want someone to listen to you, help you, work with your ideas and give some of their own without making you feel like your being hustled go see Melinda at Zales
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August 2023 by Nikole Christoffels
Melinda was awesome! She took her time and made sure we knew pricing and explained the warranty very well! We walked in looking, to get my size and give my bf an idea of what I liked and ended up buying an engagement ring!
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August 2023 by Joe Knudson
Melinda is a very knowledgeable person that works at Zales. Came in to the store to look and get an idea and she helped us find the perfect ring. I will be buying more and going through Melinda for future purchases.
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August 2023 by Kathy Ruiz
My experience from beginning to end was great at Zales in Tulare. Pauline was very warm and welcoming. She is knowledgeable & provided excellent service throughout my repair process. I want to also commend Melinda & Desiree for great service & helping me as well! I will definitely be returning for any future jewelery needs.
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August 2023 by Hernan Salazar
I was greeted by Pauline immediately as I entered the store. Asked me if I was looking for something in particular and directed me to the section in question. Was not pressured or overwhelmed. Answered all my questions and provided me with details about my items. Great customer service by Pauline. I will visit again.
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July 2023 by Ooh Voir
I dropped by to have my Armani watch battery replaced and associate Melinda J. was so kind and helpful. She replaced the old battery and put in a new one. I am so happy to wear my watch again, thank you Melinda J.
