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October 2023 by Jordan Cameron
I'm here several times a week over the last 5+ yrs. Carol-Ann is so nice.Sometimes, I'm in and out in less than 2 hours. And sometimes I sit here for 9hrs and rarely till midnight. The dock workers are nice and do a good job.For the way I'm paid and operate, it does not bother me if they are fast or slow.
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October 2023 by Edward Charfauros
There is plenty of space to maneuver, clean and quiet! Friendly and helpful staff! Two exits, and if you're picking up with a temperature... precool the trailer prior to picking up. The trailer must already be set when checking in with security at the entrance! Expect to stay for a long time, but the actual loading is quick.
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August 2023 by Ye
Many times i come here to pick up and always long wait minimum 5 hours. Not sure if anyone is working or all on break. It feels like everyone is on break all the time. Zero star if possible. Just DAMN
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August 2023 by Michael Yeagle
Slow slow and slow pick up here every two weeks on a dedicated Sysco account every time it’s a six hour ordeal with these folks they have no respect for a driver or his time.always loaders just standing around the office doing nothing.if you try and check in an hour early your told to come back check in on time and they just forget your here.
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August 2023 by Kevin Greene
Very dis respectfull to the Drivers. The white Lady in the office shuld learn how to behave with people.Took me all day to loading and than overweight than wait till next day to fix.The most worst thing they talk very Rude.Tuckers stay away.
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July 2023 by Thomas Morgan
Arrived for my 12:00 pm appointment, given a door right away, loaded in less then 2 hrs, very nice people, make sure you trailer’s clean and has no odor cause they will check. Mine was all good, easy to dock with plenty of room.
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April 2023 by Vitali Ursu
Worst place ever. Loaded me with overweight waiting for someone to come to my trailer for over 2 hours just to take off 1 pallet. Avoid this place if you can. Rude people in the receiving office
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March 2023 by terry costello
Easy in/easy out! Checked in at guard shack 2 hours ahead and went to shipping office. Got a dock immediately and loaded by 2.5 hours.
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October 2022 by Basra Institute inc.
0 star is is best for them all truck come after me got loaded my appointment was at 4pm Live load I checked in at 3:45pm other’s had 8pm 9pm appointment got loaded before me.
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October 2022 by Primal Smash
This company has a nice location the security is friendly and plenty of room to dock your trailer. Unfortunately this place won't work with you at all on late deliveries regardless of reason. Basically "thanks for the extra money" if you get held up by anything.
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September 2022 by H Singh
Picked up a reefer load from this location on Friday, 09/16/2022 - arrived around 1 PM & got assigned a door right away (good start).Took 3.5 hours to initially load the trailer. When I went to check the weight at the nearest weight scale, the load was over-gross (okay, now we have an issue).Went back to the shipper around 5 PM to get the weight readjusted under legal limits, and the night supervisor Yolanda (who was at the location during this time) was very rude and unprofessional towards me when talking, including arguing with me over a simple thing as the weight scale receipt (she wanted to keep original, our company policy is to keep original documents & only provide copies upon request, which I had no issue of providing a copy of it).US Cold Storage took an additional 3 hours to just take off 2 pallets & they didn't release the truck until 8 PM (after they closed at 7 PM as per information provided by their shipping department).Furthermore, when I requested them to write in and out times (so my company can request detention for 5 hours from the broker), Yolanda (US Cold Storage) refused to write & sign in and out times on BOL.I would highly recommend not picking up at this location if you don't want to waste your entire day here, be disrespected, and then not be provided with proper documentation in terms of in and out times on BOL.Would give them 0 stars if possible for this place.
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September 2022 by I Cardenas
They DO NOT!!!!!!! respect appointment times! EVER!!!!!!!!!! I've been coming here to pick up and deliver for over 3 years and it's always the same what a shame that they can't get their stuff together. I am not over exaggerating when saying this because I am a frequent visitor there and it's a consistent 4 hour plus wait. I'm never coming back here!!!!!
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September 2022 by RAMAN Ghotra
I have appointment on 11:00 am and am here for 6 hours still lady in shipping office said we will call you when we have door available this place is not good for picking loads if you wanna come here they will waste your whole day
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September 2022 by Adrian Vives
Nice place. THEY TAKE FOREVER TO LOAD! No microwave, if you wanna warm up food. Vending machines are available.
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August 2022 by Greg R
Horrendously slow. 9 am appointment now it’s noon and still warehouse staff haven’t even checked temperature or trailer condition. Not picking up or delivering for this location again. Waste of a day coming here.
