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March 2024 by Vanessa AcostaAguilera
Best customer service by Divina and answer all my tax questions attended to all my tax needs and was very pleasent to work with, recomend to anyone who needs to do their taxes.
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January 2024 by Conesha Lishbrook
I got my taxes done by Divina on Monday, She is always fast and its easy, she helps me with other things I need as well that are not even taxes, I'll forever stay here. I've been doing my taxes here for years now.
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October 2021 by Melissa Tribble
Can some one please call me from your office
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March 2021 by Ella Johnson
Very helpful
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February 2020 by Maria Mendoza
Went to them assuming they would be honest and it turns out that they are very misleading. They do not present the exact amount of refund. They present the amount after the fees are deducted and if you are okay with the amount they will not even mention the fee of $439.00. This is just for the simple form head of household. I have paid the most $120.00 at other places. THEY ARE NOT HONEST. DO NOT GO TO THEM.
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February 2019 by Britni Lujano
Went and had my taxes done here. Specifically told Lissette D that I did not want to file with them unless I was approved for the advance amount I wanted. She went ahead and filed my taxes without telling me she had to file to find out how much I would be approved for until after she did it. I then told her that I specifically told her not to file them unless I knew I was guaranteed the advance amount and she had no answer for me. I asked her how much I was charged and she told me 400$. I called the next day and find out I was not approved for the advance amount I wanted and they already issued the advance amount so there was nothing I could do. I also told them that I was charged 437$ not 400$. And all she could say was that 437$ was what they charge and she didn't know why she told me only 400$. I have went in and spoke to a supervisor. Nothing was done. No apology. Nothing. Asked to speak to area manager and have been waiting on a call for over a week. What pisses me off the most is that when they were inputting the info for the advance Lissette said it would be faster to get it by mail. So I didn't give me bank deposit info. She DID NOT tell me by doing this that it also meant I would be receiving my refund by mail now too!!! I am beyond livid about the way my taxes were handled and will keep pressing until I'm given explanations as to why things were not disclosed to me by my tax preparer LISSETTE D.
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January 2016 by Leslie Ferreira
These People Are the worst to go thru. They are hard to contact over the phone and they charge a absolutely ridiculous amount to file. I went there last year and had a great experience but this year is by far the worst. I wouldn't recommend this place to anyone!!!
